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Avaya Experience Platform™ Public Cloud Solution Description
Messaging channel capabilities
Refer to the table for the supported Avaya Experience Platform™ Public Cloud digital messaging channel capabilities.
Note:
The support level varies based on the messaging channel and the direction of the message.
|
Message type
|
Direction
|
Web Messenger SDK*
|
Android SDK*
|
iOS SDK*
|
|---|---|---|---|---|
|
Text
|
Send
Receive
|
 |
|
|
|
URL
|
Send
Receive
|
|
|
|
|
Image
|
Send
Receive
|
|
|
|
|
GIF
|
Send
Receive
|
|
|
|
|
Sticker
|
Send
Receive
|
|
|
|
|
File/Attachments
|
Send
Receive
|
|
|
|
|
Emoji
|
Send
Receive
|
|
|
|
|
Messages with actions
|
||||
|
Link button
|
Send
|
|
|
|
|
Postback or Postback response
|
Send
Receive
|
|
|
|
|
Reply
|
Send
|
|
|
|
|
Location request
|
Send
|
|
|
|
|
Send location
|
Send
Receive
|
|
|
|
|
Structured messages
|
||||
|
Compound messages
|
Send
|
|
|
|
|
Carousel
|
Send
|
|
|
|
|
Form or form response
|
Send
Receive
|
|
|
|
|
List
|
Send
|
|
|
|
|
Feature
|
||||
|
Messaging history
|
Send
Receive
|
|
|
|
|
Authenticating users
|
Receive
|
|
|
|
|
Typing Notification
|
Receive
|
|
|
|
* - For more information about the availability of Messaging SDKs, contact support at https://support.avaya.com.