Ensure to meet the following network specifications:
|
Metric
|
Recommended
|
Acceptable
|
|
One-way Network Delay
|
< 80 milliseconds
|
< 180 milliseconds
|
|
Network Jitter
|
< 10 milliseconds
|
< 20 milliseconds
|
|
Network Packet Loss (voice)
|
1 %
|
3 %
|
|
QoS Enabled (enterprise network only)
|
Recommended
|
Recommended
|
|
Network bandwidth per agent for WebRTC voice
|
300 Kbps
|
300 Kbps
|
|
Number of concurrent calls
|
Recommended bandwidth
|
|
1
|
300 Kbps
|
|
10
|
3 Mbps
|
|
100
|
30 Mbps
|
|
500
|
150 Mbps
|
|
1000
|
300 Mbps
|
