display capacity

Last Updated : Aug 14, 2023 |
Use display capacity to see how your system is administered and to see a snapshot status of system resources.
Prolog information

Syntax

display capacity [ schedule ]
schedule
Use schedule to specify a start time for the command.

Description

Use display capacity to see the maximum capacities of system resources assigned by the system and the current level of usage. Most of the maximum capacities depend on your contract with Avaya. Capacities are defined in the license files and displayed on the system-parameters customer-options screen.

display capacity field descriptions — Page 1

Field
Description
Current System Memory Configuration
The platform on which the translations were saved. Can also be unknown if no flash card is present or translations made on old load. This is important because platforms are not always compatible.
Standard or Extra Large = translations are saved on CM 4.0 or later.
Anything other than Standard or Extra Large = translations were saved on a pre-CM4.0 system.
AAR/ARS
AAR/ARS Patterns
The number of route patterns. For more information about AAR/ARS Pattern, see Administering Avaya Aura® Communication Manager.
Inserted Digit Strings
The number of 12-digit strings inserted and available for AAR/ARS preferences. For more information, see Administering Avaya Aura® Communication Manager.
AAR/ARS Analysis Entries
The number of entries in ARS, AAR and Dial Plan Analysis forms (combined)
AAR/ARS Conversion Entries
The number of entries in ARS and AAR Digit Conversion forms (combined)
Toll Analysis Entries
The number of entries in Toll Analysis form
Digit Nodes (contributes to Percent Full)
Building blocks used for storing entries in ARS, AAR, Dial Plan, Toll and Calltype Analysis and Digit Conversion forms
Short Digit Nodes (contributes to Percent Full)
Building blocks used for storing entries in ARS, AAR, Dial Plan, Toll and Calltype Analysis and Digit Conversion forms
ABBREVIATED DIALING (AD)
AD Entries Per System
The number of abbreviated dialing entries for both group and personal lists.
AD Personal Lists Per System
The number of abbreviated dialing personal lists. For more information about AD Personal Lists Per System, see Administering Avaya Aura® Communication Manager.
Adjunct Switch Application Interface (ASAI)
Active Controlling Associations
The number of station domain controls that ASAI adjuncts can request.
Notification Requests
The number of requests ASAI can make to monitor call activity at a split or VDN.
Simultaneous Active Adjunct Controlled Calls
n goThe number of calls that can be controlled by ASAI adjuncts.

display capacity field descriptions — Page 2

Field
Description
ATTENDANT SERVICE
Attendant Positions
The number of administered attendants.
Queue Length
A real-time snapshot of the number of calls waiting for attendant service.
Queue/Call Status Buttons
The number of attendant queue status buttons administered on stations. The two types of queue status buttons are:
  • atd-qcalls (ATD - Queue Calls)
  • atd-qtime (ATD - Queue Time)
Authorization Codes
The number of authorization codes used for security purposes. For more information about Authorization codes, see Administering Avaya Aura® Communication Manager.
BASIC CALL MANAGEMENT SYSTEM (BCMS)
BCMS Measured Agents
The number of agents the Basic Call Management System (BCMS) is measuring.
BCMS Measured ACD Members
The number of ACD members BCMS is measuring.
BCMS Measured Splits/Skills
The number of hunt groups BCMS is measuring.
BCMS Measured VDNs
The number of vector directory numbers BCMS is measuring.

display capacity field descriptions — Page 3

Field
Description
CALL COVERAGE
Coverage Answer Groups
The number of coverage answer groups. For more information about Coverage Answer Groups, see Administering Avaya Aura® Communication Manager.
Coverage Answer Group Members
The number of members in all coverage answer groups.
Coverage Paths
The number of administered coverage paths. For more information about Coverage Answer Group Members, see Administering Avaya Aura® Communication Manager.
Call Pickup Groups
The number of administered call pickup groups. For more information about Call Pickup Groups see Administering Avaya Aura® Communication Manager.
Call Records
The maximum number of active calls at a given time.
CALL VECTORING/CALL PROMPTING
Total Vector Directory Numbers
The number of system VDNs. See Avaya Aura® Call Center Release 4.01 Call Vectoring and Expert Agent Selection (EAS) Guide.
Meet-me Conference VDNs per system
The number of vector directory numbers for the meet-me conference feature.
Maximum Number of Expanded Meet-me Conf. Ports
License-file based value for the number of Expanded Meet-me Conference ports. The maximum value for this field is 300.
Total Vectors Per System
The number of vectors per system. See Avaya Aura® Call Center Release 4.01 Call Vectoring and Expert Agent Selection (EAS) Guide.
Meet-me Conference vectors per System
The number of vectors for the meet-me conference feature.
BSR Application - Location Pairs Per System
The number of mappings administered in a multisite network. The maximum number of application-location pairs per system is 2560. For example, for a network of 10 locations, you can assign up to 256 applications. With 20 locations, you can assign up to 128 applications. See Avaya Aura® Call Center Release 4.01 Call Vectoring and Expert Agent Selection (EAS) Guide.
Background BSR Poll VDNs
The number of BBP VDNs associated with the BSR polling
Vector Comment Steps (non-blank)
The total number of available, used and system vector steps that can have non-blank comments
Policy Routing Tables
The number of PRTs that can be defined
Policy Routing Points
The number of PRTs x Number of VDNs defined as destination

display capacity field descriptions — Page 4

Field
Description
DATA PARAMETERS
Administered Connections
The number of connections between two access or data endpoints. For more information about Administered Connections, see Administering Avaya Aura® Communication Manager.
Alphanumeric Dialing Entries
For more information, see Administering Avaya Aura® Communication Manager.
DIAL PLAN
Extensions
This includes stations, data endpoints, hunt groups, announcements, TEGs, VDNs, common shared extensions, and code calling IDs.
Miscellaneous Extensions
Anything that is not a station, trunk, data module, or attendant. This includes, but is not limited to, PCOL groups, common shared extensions, access endpoints, administered TSCs, code calling IDs, VDNs, LDNs, hunt groups, announcements, and TEGs.
Calltype Analysis Entries
The number of entries in Calltype Analysis form
UDP Extension Records
The number of 4-digit or 5-digit extension numbers that a user can use to call from one PBX to another.
UDP Digit Nodes
Building blocks used for storing entries in Uniform Dial Plan form
UDP Short Digit Nodes
Building blocks used for storing entries in Uniform Dial Plan form
Digital Data Endpoints
The number of digital serial communication devices that enable the asynchronous transfer of data. This also includes the number of analog adjuncts.
Facility Busy Indicators
The number of visual indicators of the busy/idle status of any trunk group, hunt group member, or station user. For more information see Administering Avaya Aura® Communication Manager.

display capacity field descriptions — Page 5

Field
Description
HUNT GROUPS, SPLITS, OR SKILLS
Groups/Splits/Skills
The number of ACD hunt groups.
Administered Logical Agents
The number of logical agents administered. Applicable to systems with Expert Agent Selection.
Administered Logical Agent-Skill Pairs
The number of logical agent-skill pairs that are administered.
Logged-In ACD Agents
A real-time field displaying the number of agents actually logged in. For example, if an agent is logged into 4 skills (and there are no other agents), then the Logged-In ACD Agents field is 1 and the Group Members Per System field is 4.
Logged-In Advocate Agents
The number of Advocate agents that are currently logged in.
Logged-In IP Softphone Agents
The number of IP Softphone agents that are currently logged in.
Logged-In SIP EAS Agents
The number of available and used number of ACD agents logged in using the SIP endpoint.
Group Members Per System
The number of agent/group pairs.
CMS Measured ACD Members
The number of agent pairs being measured by CMS.
Dynamic Queue Slots Per System
The number of hunt group queue positions being used. The system pool of queue slots is dynamically assigned as needed. All calls can be queued.
Queue/Call Status Buttons
The number of hunt group queue status buttons administered on stations. There are four types of queue status buttons; attendants use the last two queue status buttons:
  • q-calls (Queue Calls)
  • q-time (Queue Time)
  • atd-qcalls (ATD - Queue Calls)
  • atd-qtime (ATD - Queue Time)
Intercom Groups Per System
The number of intercom groups set up within your organization.
Modem Pool Groups Per System
The number of modem pool groups. For more information about Modem Pool Groups Per System, see Administering Avaya Aura® Communication Manager.
Personal CO Line (PCOL) Trunk Groups
The number of PCOL trunk groups. For more information about Personal CO Line (PCOL) Trunk Groups, see Administering Avaya Aura® Communication Manager.

display capacity field descriptions — Page 6

Field
Description
RECORDED ANNOUNCEMENTS/MUSIC/AUDIO SOURCES
Analog Queue Slots
The number of available and used queue slots that can be or have been assigned to analog line port or aux trunk connected announcement hardware for queuing up calls when the port is busy.
Administered Announcement Files
The total number of available and used extensions for announcement / audio sources that can or have been assigned.
Media Gateway VAL Sources
The current usage, license limit, and available capacity associated with the “Maximum Media Gateway VAL Sources” license feature.
TEMPORARY SIGNALLING CONNECTIONS (TSC)
Administered TSCs
The total number of available and used ISDN administered or fixed Temporary Signaling Connections that can or have been assigned.
NCA-TSC Calls
The number of available and used Non Call Associated Temporary Signaling Connections that can or have been assigned.
REMOTE MESSAGE WAITING LAMPS (aut-msg-wt and Message Lamp Ext for other stations
Automatic Message Waiting Count
The total number of Automatic Message Waiting buttons and Message Lamp extensions that are administered for stations. In this total, the system does not include the extensions that are identical to the station extensions.
Used
Indicates the number of current active VoIP channels, which is the number of licenses currently used on active media connections.
Available
Indicates the difference between the license limit and the number of licenses in use. The field specifies the number of additional Avaya Aura® Media Server (MS) VoIP, which can be used as active media channels.
License Limit
Indicates the number of licenses purchased according to the Communication Manager license file.

display capacity field descriptions — Page 7

Field
Description
TRUNKS
DS1 Media Modules
The number of assigned DS1 media modules.
DS1 With Echo Cancellation
The number of DS1 media modules that can have echo cancellation.
ICHT For ISDN/SIP Trunks
The number of Incoming Call Handling Table (ICHT) entries administered for trunk groups.
ISDN CBC Service Selection Trunks
The number of call-by-call trunk groups.
Trunk Groups
The number of trunk groups administered.
Trunk Ports
The number of trunk ports administered.
H.323 Trunks (included in Trunk ports’)
The number of administered H.323 Office trunks.
Remote Office Trunks (included in ‘Trunk ports’)
The number of administered Remote Office trunks.
SBS Trunks (included in ‘Trunk ports’)
The number of administered SBS (Separation of Bearer and Signaling) trunks.
SIP Trunks (included in Trunk ports’)
The number of administered SIP trunks.
Ad-hoc Video Conferencing Ports
The number of ad-hoc ports configured for the system.

display capacity field descriptions — Page 8

Field
Description
VOICE TERMINALS
Station Button Memory (units)
The percentage of memory being consumed by every administered button.
Team Button / Monitored stations
The number of team button assignments. Team buttons are used to monitor members of a team of stations, functional between one Communication Manager server and the Tenovis 155 hardware platform.
Customized Button Labels
The percentage of the Customized Labels available on the currently used system.
Station Records
The number of resources being used by regular stations, announcements, and music on hold.
Stations (includes BRI stations)
The number of voice terminals.
Station Records Used by TTI (Not Shared)
TTI ports that are administered by the system when TTI is activated on the Feature-Related System-Parameters screen (change system-parameters features). The ports provide dial-tone to the unadministered physical station attached to the physical port location.
Station Records Used by TTI (Shared)
Ports that are shared with AWOH stations. The ports are administered by the system when is TTI activated on the Feature-Related System-Parameters screen (change system-parameters features). The ports provide dial-tone to the unadministered physical station attached to the physical port location.
Stations (includes BRI stations)
The number of voice terminals.
Stations With Port
The number of connected voice terminals (stations with specific administered ports).
Stations Without Port
The number of voice terminals not having an administered port, such as AWOH.
Other Stations
The number of ports used as conversion resources, agent login ID, MASI, and analog announcements.
TTI Ports
The number of ports assigned by TTI features.
Auto Moves Stations
The number of stations available to move using ACTR.
Administered IP SoftPhones
The number of the currently administered IP soft phones.
Video Capable Stations
The current number of simultaneously administered video capable H.323 stations.
Video Capable IP Softphones
The number of the currently administered video-capable IP soft phones.
ISDN-BRI Endpoint and Trunk Ports
The number of ISDN-BRI ports.

display capacity field descriptions — Page 9

Field
Description
TOTAL LICENSED CAPACITY
Station and Trunk Ports
The number of subscribed ports in the system.
Station Capacity
SBS Stations
The number of extensions administered as SBS (Separation of Bearer and Signaling).
Radio Controllers
The number of subscribed Radio Controller media modules.
Wireless Terminals
The number of subscribed wireless terminals.
XMOBILE Stations
The number of X-station mobility (XMOBILE) stations.
EC500
The number of Avaya Extension to Cellular (EC500) ports.
ISDN DECT
The number of ISDN-based DECT X-Mobile stations.
IP DECT
The number of IP-based DECT X-Mobile stations.
PHS
The number of PHS ports.
Off-PBX Telephone - EC500
Usage of the EC500 application (AvayaExtension to Cellular)
Off-PBX Telephone - OPS
Usage of the OPS application (Off-PBX Station, supporting non-native endpoints)
Off-PBX Telephone - PBFMC
Usage of the Public Fixed Mobile Convergence (PBFMC) application.
Off-PBX Telephone - PVFMC
Usage of the Private Fixed Mobile Convergence (PVFMC) application.
Off-PBX Telephone - SCCAN
Usage of the Seamless Converged Communications Across Network (SCCAN) application.
Survivable Processor Capacity
Usage of the total number of Survivable Core Servers and Survivable Remote Servers administered on the system.

display capacity field descriptions — Page 10

Field
Description
System Limit (units)
Administered Applications (%)
Usage of application memory and mapping memory by Administered Applications
Enterprise Mobility User (%)
Usage of application memory and mapping memory by EMU
Acquired Shared Mappings (%)
Usage of application memory and mapping memory by Acquired Shared Mappings
one-X server Mappings (%)

display capacity field descriptions — Page 11

Field
Description
CONCURRENT USAGE COUNTS
IP Stations
The number of IP stations.
IP Stations in TTI State
The number of registered IP stations in the TTI state.
IP Attendant Consoles
The number of IP attendant consoles.
Remote Office Stations
The number of remote office stations.
Unauthorized H.323 Stations
The number of H.323 station types that do not authenticate with Communication Manager.
AES Server Licensed IP Stations
The number of IP stations registered to the switch through the Application Enablement Services (AES) servers and using AES licenses.
IP PORT USAGE COUNTS
Total IP station ports
The number of ports for IP stations. The total number of IP station ports are calculated using the following fields:
  • Administered IP Stations and Attendants
  • Softphone Enabled on Station Form
  • Unnamed Registrations (TTI IP phones)
Administered IP Stations and Attendants
The number of ports administered with IP stations and attendants.
Softphone Enabled on Station Form
Double the number of stations that have the IP Softphone field enabled on the station forms.
Unnamed Registrations (TTI IP phones)
The number of IP ports used by H.323 phones that are registered without an extension.

display capacity field descriptions — Page 12

Field
Description
ID
Product identifier from the license file
  • AgentSC =
  • IP_API_A =
  • IP_Agent = IP agents
  • IP_NonAgt =
  • IP_Phone = IP phones
  • IP_ROMax = R300 remote office phones
  • IP_Soft = IP Softphones
  • IP_Supv =
  • IP_eCons = IP Softconsole
  • oneX_Comm =
Rel
Release number of IP endpoint. A blank implies any release.
Used
The number of products registered
Avail.
The number of products available for registration
System Limit
Registration limit

display capacity field descriptions — Page 13

Field
Description
CURRENT SYSTEM INFORMATION
Software Load
The current software load on which the system is running.
Memory Configuration
The system platform.
Offer Category
The system’s offer category.
LAST TRANSLATION LOADED INFORMATION
Software Load
The software load translations saved before upgrade or reboot. Can also be unknown/no trans if no flash card is present. Also, if load translations were upgraded from one before to G3V4 load 71 or early G3V5 loads, unknown/no trans displays.
Memory Configuration
The platform on which the translations were saved. Can also be unknown if no flash card is present or translations made on old load. This is important because platforms are not always compatible. Standard or Extra Large = translations are saved on CM 4.0 or later. Anything other than Standard or Extra Large = translations were saved on a pre-CM4.0 system.
Offer Category
The offer category that was set when the last save translation was done before upgrade or reboot. Can also be unknown if no flash card is present or translations made on old load.
Platform
A number (identifier) indicating the platform the customer is using.
H.323 Stations via TLS
Note:
The H.323 Stations via TLS field complies with the Unified Capabilities Requirements (UCR) 2008 Change 3 requirements and is approved by Joint Interoperability Test Command (JITC). This field is available for the USA Department of Defense (DoD) and approved Federal government customers.
Communication Manager capacity for H.323 station support for desk phones is:
  • Large CM Platform- 2000 encrypted channels
  • Medium CM Platform- 1000 encrypted channels
  • Small CM Platform (Avaya Solutions Platform S8300)- 160 encrypted channels