IP Office

• SysMonitor

  • Enable the default tracing: Filters > Trace Options > Default All.

  • SysMonitor > Filters > Trace Options > H.323 > CCMS Send/CCMS Receive.

  • SysMonitor > Filters > Trace Options > SIP > Verbose, SIP Stim Rx, SIP Stim Tx, SIP Rx, SIP Tx.

• IP Office configuration file

• Wireshark traces

• Phone Log level set to Debug, Log categories : ALSIP, CCMS, IPODATA, SIP, MEDIA, SECURITY, CERTMGMT, HTTP.

• Remote Syslog server

• When log categories are checked, phone performance may be degraded due to hardware limitation. After capturing logs clear the log categories