Downloading a Syslog Archive from Cloud-based Systems

Last Updated : Nov 11, 2020 |

About this task

For these system, the system's monitor Syslog output is automatically directed to the Cloud Diagnostic Agent service run by the cluster hosting the system. Those logs are kept for up to 3-days and can be downloaded through the cluster’s Customer Operations Manager.

Procedure

  1. Within Customer Operations Manager, select the system in the customer list.
  2. Click Action and select Log Management.
  3. To create an archive of any existing logs:
    1. Select Archives.
    2. Select System Monitor.
    3. Click System Monitor.
  4. To download an archive:
    1. Select Downloads.
    2. The existing archives are listed. Click on a file to download it.

Next Steps

The download file is a .tar.gz format archive file which can contain a number of .zip files. See Extracting the Syslog zip files.