Installing System Monitor

Last Updated : Nov 11, 2020 |

About this task

Monitor is a Windows application. It runs in English only but does not require any licenses. Avaya supplies SysMonitor as part of the IP Office administrator suite DVD. This is available from a number of sources:

  • Avaya supply the suite on the IP Office Applications DVD made available for each IP Office release. You can download an ISO file of the DVD from the Avaya support at https://support.avaya.com.

  • Users of Customer Operations Manager can download the installer from the Applications | IP Office Admin menu.

  • Users of Server Edition web manager can download the installer from the Platform View | App Center menu.

The default installation process also installs the System Status Application and IP Office Manager applications. However, if necessary, you can install just SysMonitor.

Minimum PC requirements

RAM

128 MB

Hard disk free space

10 GB

Processor

Pentium

PIII 800MHz

Celeron

Celeron 3 800Mhz

AMD

Athlon B 650MHz

  • Any Ethernet speed mismatch between the PC running monitor and the system being monitored increases the likelihood of dropped packets. The PC port must match or exceed the speed of the system being monitored. The same problem may also arise from speed differences in any intermediate devices between the PC and the monitored system.

Procedure

  1. Insert the DVD into the PC’s DVD drive. This starts the installation wizard.
  2. Select the required language and click Next.
  3. Select the file path for the installed files and click Next.
  4. From the list of available applications, check that System Monitor is selected for installation. Be careful about de-selecting any other options as that triggers their removal if already installed.
  5. Click Next.
  6. Click Install.