Setting the Log Preferences

Last Updated : Dec 16, 2020 |

About this task

These settings set where monitor stores log files and checks for a new log file.

Procedure

  1. Click on the Log Preferences icon. Alternatively, press Ctrl+L or select File > Log Preferences.
  2. Select the required Log Mode. This setting controls how often monitor saves the current log file and starts a new file.

    Log Mode option

    Description

    Periodic

    Only rollover the log when the Rollover Log icon is pressed. See Manually Rolling Over the Log File.

    Daily

    Rollover the log automatically at the end of each day.

    Every ‘n’ hours

    Rollover the log automatically every few hours. When selected, the settings includes an Hours Interval box to set the number of hours between rollovers.

    Every ‘n’ MBytes

    Rollover the log automatically when it reaches a set size. When selected, the settings includes a MBytes Interval box to set the size limit.

  3. Browse to set the log file location. The default location is the application program folder (by default C:\Program Files (x86)\Avaya\IP Office\Monitor). Each time file logging stops or rolls over, monitor adds the date and time to the log file name.
  4. Select the log format required by selecting Binary Logging or not:
    • Binary Log Files – This is the raw format of records as received from the system. The records are not processed in any way by monitor other than being added to the log file. The file extension used is .mon.

    • Text Log Files – This is the interpreted format of records. Monitor adds additional information, for example, a record containing the raw entry pcol=6 is changed to pcol=6 (TCP). The file extension used is .txt.

      • When logging in text format or running the screen log, it is possible for some records to be lost due to the high number of packets that monitor has to interpret. Running a binary log and pausing the screen log reduces the chances of such lost packets.

  5. You can select whether you want the loggin file zipped into a password protected .zip file. To do that, select Enable Zip and enter a password of at least four characters.
  6. To start logging to file immediately, select Log to File. If not selected, you can start logging to file manually when required, see Starting File Logging.
  7. Click OK.