Adding Log Stamps

Last Updated : Nov 10, 2020 |

Using their phone, system users can access a log stamp function. This allows them to insert a log stamp event into the system's monitor records. They can use these to indicate when an issue that you are trying to capture has occurred.

The log stamp record is prefixed with LSTMP: Log Stamped and a log stamp number. It also the date and time plus the user name and extension of the user who triggered the log stamp function.

The log stamp number starts from 000 whenever the system is restarted. Each time the log stamp function is used, the number is incremented in a cycle from 000 to 999. However, a specific log stamp number can be assigned to a button or short code used to trigger the function. When triggered, the user's phone briefly displays the log stamp number.

A default system short code, *55, is automatically added to new systems. For users with appropriate telephones, the log stamp function can also be assigned to a programmable button on the phone using the Advanced > Miscellaneous > Stamp Log.

  • When the event to be marked occurs, dial *55. If already on a call, put that call on hold and then dial *55.