Starting System Monitor

Last Updated : Nov 10, 2020 |

When starting monitor, you can select the protocol to be used for the connection. Use of unwanted protocols can be disabled if required for security.

Protocol

Description

UDP

This protocol has a low impact on the system of sending records, especially when a large number of records are being sent.
  • This is the preferred protocol if there are no security or bandwidth concerns between the monitor PC and the system being monitored.

  • To capture system resets, UDP is recommended to ensure maximum trace capture necessary to help diagnose the cause of the reset.

TCP

This protocol is supported for IP Office Release 9.0 or higher systems. For low volumes of traffic, this protocol is more reliable for routing across networks than UDP.
  • This is the required protocol when using monitor remotely through an Avaya SAL connection.

HTTP/HTTPS

These protocols are supported for IP Office Release 9.1 or higher systems. They are more secure than UDP and TCP. Rather than using the target system's monitor password, these protocols use the name and password of an IP Office service user account configured for monitor use.
  • For cloud systems and subscription systems being accessed via Customer Operations Manager, HTTPS on port 8433 must be used.