Problems Involving Non-IP Phones

Last Updated : Sep 15, 2020 |
Enable the following trace option settings:

Tab

Trace Options

Call

Line Send, Line Receive, Extension Send, Extension Receive, Extension RxP, Extension TxP, Short Code Msgs, Call Delta, Targetting and Call Logging.

The Call tab provides details on Call Setup, Call Proceeding, Alerting, Call Connected, and Call Disconnected is provided. A step by step trace of the process that the call has gone through and all information relating directly to the setup of the call is displayed in the Call tab.