These systems can be monitored and managed through Customer Operations Manager running on the cluster providing the system subscriptions. In that case, the system Syslog files can also be collected using Customer Operations Manager.
Procedure
Within Customer Operations Manager, select the system in the customer list.
Click Action and select Log Management. Any log files already fetched from the system are shown. By default, Customer Operations Manager retains files for 30-days.
To fetch any existing logs from a system:
Click Fetch New Logs.
It can take several minutes before the archive file is shown
To download log archives:
Click the checkbox next to the required logs.
Click Download.
Next Steps
The download file is a .tar.gz format archive file which can contain a number of .zip files. See Extracting the Syslog zip files.
