The following options apply for the monitoring of new or defaulted IP Office systems:

• *55 Log Stamp Short Code:

  All new and defaulted systems have the short code *55 added. When the user dials the code, it inserts a log stamps (see Adding Log Stamps) into any traces running against the system. This allows users to indicate in the trace when an event has occurred.

• Default Syslog Monitor Tracing:

  The default configuration of Linux-based servers other than UCM, automatically adds a monitor Syslog output to the system configuration. The entry is configured to store the records on the server using the 127.0.0.1 address. This provides hourly Syslog files which are retained for 3–days. See Configuring the Syslog Trace Options.

• Cloud Edition Systems:

  For these system, the system's monitor Syslog output is automatically directed to the Cloud Diagnostic Agent service run by the cluster hosting the system. Those logs are kept for up to 3-days and can be downloaded through the cluster’s Customer Operations Manager.

• Subscription Systems:

  These systems can be monitored and managed through Customer Operations Manager running on the cluster providing the system subscriptions. In that case, the system Syslog files can also be collected using Customer Operations Manager.