Deploying the Avaya Aura MS physical appliance

Last Updated : Dec 19, 2025 |

About this task

New Avaya Aura® MS appliances are shipped with the appliance software already installed and are ready to be deployed in the customer network.

The system automatically enters the customer configuration procedure when it starts for the first time after deployment.

Perform the following procedure to configure the Avaya Aura® MS appliance at the customer site.
Important:

If you plan to enroll media servers with Avaya Aura® System Manager, then the media servers and System Manager must use the same NTP server for time synchronization.

Before you begin

Obtain the following network and server information:

  • Hostname

  • IPv4 address

  • IPv4 Netmask

  • Gateway IPv4 address

  • Customer account login name

  • Customer account password

  • Time zone

  • Network domain (optional)

  • IPv4/FQDN of the DNS servers (optional)

  • IPv4 address or hostname of the NTP servers

  • IPv6 address (optional)

  • IPv6 prefix length (optional)

  • IPv6 gateway address (optional)

  • Out of band management IPv4 address (optional)

  • Out of band management IPv4 netmask (optional)

  • Out of band management IPv4 gateway address (optional)

  • Root account password (optional)

Procedure

  1. Install one of the supported Avaya Common Server hardware platforms and plug in the network and power cables.
  2. Turn on the Avaya Aura® MS appliance server.
  3. Press Y, and then press Enter to start the configuration procedure.

    The system displays the instructions to configure the system time.

    Note:

    If N is provided as the response, then the server is automatically turned off. Configuration takes place the next time that the server is turned on.

  4. Press Enter to continue.
  5. When prompted, enter the network parameters, date, time, and customer account information for the server.
    Tip:

    You can alter the configuration settings later by running the netSetup command in a Linux® shell.

  6. Verify the network configuration values in the response summary.

    If required, press U to update a value before proceeding.

  7. Press C and then press Enter to continue.

    The system applies the network configuration and displays a prompt to configure the customer login ID.

  8. Enter a login ID to use for the customer account and press Enter.
  9. Press C and then press Enter to continue.

    The system displays the set password prompt.

  10. Enter a password for the login ID to use for the customer account and press Enter.
  11. Type the password again to confirm and press Enter.
  12. Choose whether to enable root access for the system. If enabled, accept the Root Access Acceptance Statement and enter the root password.

    The server configuration is complete. After several seconds, system initialization is complete and the system displays the login prompt.

    Important:

    You must not modify any operating system files. Avaya manages the operating system on appliances. Modifying system files can cause future system layer updates from Avaya to fail or result in loss of your changes.

  13. Log in using the customer account that you set up earlier. You must change the password after login.