If you are unable to log in to the system, the account might be locked.
The system locks the customer account after four failed login attempts.
The system supports a maximum of five simultaneous logins per user account. The system rejects additional SSH, Rsync, and Putty sessions when five sessions are already logged in.
Proposed Solution
Procedure
Close unused sessions if the maximum number of sessions has been exceeded.
Before you log in again, wait for about 20 minutes for the system to reset the locked account.
Contact Avaya support if the problem persists.
Avaya support personnel with root or sroot access can reset accounts that get locked as a result of too many failed log in attempts.
