Backup or restore tasks fail

Last Updated : Apr 24, 2016 |

The system requires temporary work space to create and restore backup archives of the application content. The work space required is equal to two times amount of data stored in the media server. For example, a system which will contain 2 GB of data in the Content Store, the /opt/avaya/app volume must be provisioned with at least 6 GB of space. This equates to 2 GB of stored data and 4 GB of required free workspace for backup and restore operations.

Old backup files should be removed to maintain free space on the system.

Perform the following procedure to ensure there is enough free disk space on the volume for a backup or restore.

Proposed Solution

Procedure

  1. Log in to a Linux® shell using the customer account.
  2. Display the available disk space on the system by issuing the following command:

    df –h

  3. Note the amount of space in the Avail column of the output for the line containing /opt/avaya/app in the Mounted on column.

    For example, in the following example output, the available space is 47 GB.

    Filesystem                    Size  Used Avail Use% Mounted on
/dev/mapper/storage_vg-root1  3.9G  943M  2.7G  26% /
tmpfs                         2.0G  1.5M  2.0G   1% /dev/shm
/dev/sda1                     4.0G  171M  3.6G   5% /boot
/dev/mapper/storage_vg-home   2.9G  4.6M  2.8G   1% /home
/dev/mapper/storage_vg-app     51G  1.3G   47G   3% /opt/avaya/app
/dev/mapper/storage_vg-var1   5.8G  383M  5.2G   7% /var
  4. Remove old backup files and other unnecessary files to create the required space. Perform the following steps to remove backup files:
    1. Use the following command to list the current backup files:

      bkupFile –list

    2. Remove a backup file with the following commands:

      bkupFile –retrieve filename

      rm filename