Rolling back to a previous release

Last Updated : Sep 16, 2019 |

About this task

Rolling back the system restores the system to the pre-upgrade state by reinstalling the previous release of Avaya MS. You might need to roll back the system if:

  • Functionality in the new version is not compatible with other components of your solution.

  • The upgrade process encountered an error and did not complete successfully.

  • An unsupported upgrade path ended the upgrade process.

  • The upgrade tool could not read the backup data file.

  • You stopped the upgrade during the procedure.

Procedure

  1. Turn off the Avaya Aura® MS 8.0.x appliance.
  2. Use one of the following methods to restore an older Avaya MS appliance:

    • If you still have the older Avaya MS VM, turn it on to return it to service.

    • If you no longer have the older Avaya MS VM, then redeploy the older Avaya MS. Use your backup files of the older release to restore the system configuration and application data after it is deployed.