Removing an installed update

Last Updated : Apr 28, 2016 |

About this task

The update removal procedure removes service packs, feature packs and update revisions from the system.

If you follow this procedure, you do not have to re-configure or re-provision the system. All system configuration and application content data are preserved.

Remove updates during scheduled maintenance times.

Perform the following procedure to remove an installed update from your system.

Before you begin

Before proceeding with the software removal, ensure that you:

  • Use Element Manager to upload the previously installed software version so that you can reinstall the earlier software. You cannot install a version older than the original factory version installed on the appliance.

  • Back up the system.

    In case of unforeseen problems during the update removal, you can use the backup to restore the system to the current configuration.

  • Remove updates one node at a time in a cluster configuration. The other nodes in the cluster maintain service. For High Availability clusters, see Managing media server changes for 1+1 High Availability clusters.

Procedure

  1. To remove the currently installed update and roll back to an earlier update, you must first upload the required earlier update to the media server. See Uploading media server updates.
  2. To install the earlier update, see Installing an update.
Related information
Uploading media server updates
Installing an update