Upgrading Avaya Aura® System Manager

Change history

Last Updated : Jun 10, 2026 |

The following changes have been made to this document since the last issue:


Issue	Date	Summary of changes
15	March 2026	Added the section: Changes to platform support
14	February 2026	Updated the following sections: Supported servers Supported servers for Avaya Aura applications Software requirements Supported ASP R6.0.x (KVM on RHEL 8.10) version Cloning a Virtual Machine on ASP R6.0.x (KVM on RHEL 8.10) Calculating space for the clone Validating a Virtual Machine Backup (clone)
13	October 2025	Updated the following sections: Upgrade sequence for Avaya components Optional Upgrade Sequence for Avaya components
12	August 2025	Updated the following sections: Upgrade sequence for Avaya components Optional Upgrade Sequence for Avaya components
11	April 2025	Updated the following sections for R10.2.1.1: Supported ESXi version Supported upgrade paths for System Manager
10	March 2025	Updated Supported upgrade paths for System Manager
9	February 2025	Updated Supported upgrade paths for System Manager
8	December 2024	Added the following sections for Release 10.2.1: Migrating System Manager from VMware to ASP R6.0.x (KVM on RHEL 8.10) Prerequisite tasks to migrate System Manager from VMware to ASP R6.0.x (KVM on RHEL 8.10) Converting Geographic Redundancy to a standalone System Manager Obtaining System Manager configuration details Obtaining System Manager application details Verifying the backup data of System Manager from VMware Restoring System Manager backup on ASP R6.0.x (KVM on RHEL 8.10) Virtual Machine Backups (clone) as an alternative to snapshots Cloning a Virtual Machine on ASP R6.0.x (KVM on RHEL 8.10) Calculating space for the clone Validating a Virtual Machine Backup (clone) Rolling back using the Virtual Machine Backup (clone) Optional Upgrade Sequence Verify the software version of the Survivable Remote Servers Optional Upgrade Sequence for Avaya components Supported hardware for ASP R6.0.x (KVM on RHEL 8.10) Supported ASP R6.0.x (KVM on RHEL 8.10) version Supported footprints of System Manager on ASP R6.0.x (KVM on RHEL 8.10) Upgrading RHEL 8.4 to RHEL 8.10 on OVA-based virtual machines Updated the following sections for Release 10.2.1: Deploying the System Manager OVA by accessing the ESXi host directly Adding a software-only platform Avaya Aura Security Service Packs overview Supported servers Supported servers for Avaya Aura applications Prerequisites Purpose Installing the Solution Deployment Manager client on your computer Data migration utility Installing the System Manager patch, service pack, or feature pack from CLI
7	August 2024	Updated: Upgrade overview. Upgrade sequence for Avaya components. Prerequisites for upgrading System Manager. Creating a data backup on a remote server. Prerequisites. Upgrading from System Manager Release 6.x. Upgrading from System Manager Release 7.0.x. Upgrade path for Software-only environment. Added: Cleaning Avaya Aura Messaging communication profile data from System Manager. Upgrades using the CLI.
6	August 2024	Updated Supported upgrade paths for System Manager.
5	April 2024	Spelling update in multiple topics.
4	March 2024	Added Avaya Aura Security Service Packs overview.
3	February 2024	Updated Upgrade sequence for Avaya components.
2	February 2024	Updated Creating a pre-staging job for upgrade.
1	December 2023	Initial issue of Release 10.2 document.

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