Purpose

Last Updated : Jun 10, 2026 |

This document provides procedures for upgrading Avaya Aura® System Manager from Release 7.1.3.x, 8.0.x, 8.1.x, or 10.1.x to Release 10.2.x on:

  • Avaya Solutions Platform 130 Release 4.0 (Avaya-supplied ESXi 5.x) environment to Avaya Solutions Platform 130 Release 6.0 (Kernel-Based Virtual Machine on Red Hat Enterprise Linux environment).

  • VMware 7.0 or 8.0 in a customer-provided Virtualized Environment.

  • Avaya Solutions Platform 130 Release 6.0 (Avaya-supplied KVM on RHEL R8.10) environment.

  • Customer-provided Software-only environment.

    Amazon Web Services (AWS), Google Cloud, Nutanix, and Microsoft Azure setup in Infrastructure as a service (IaaS) in Software-only environment.

This document:

  • Includes upgrade checklists and maintenance procedures.

  • Does not include optional or customized aspects of a configuration.

The primary audience for this document is anyone who upgrades, configures, and verifies System Manager upgrade at a customer site.