Creating a data backup on a remote server

Last Updated : Jun 10, 2026 |

Before you begin

Ensure that the backup server supports the required algorithms for the System Manager remote backup.

System Manager requires password authentication to enable the remote backup servers for successful backup.

Starting with System Manager 10.2.x, Avaya Aura® Messaging (AAM) is no longer supported, so you need to clean the AAM data before you take a backup. See Upgrading Avaya Aura® System Manager.

Note:

System Manager does not support authentication mechanisms, such as Keyboard-Interactive and public key-based support.

Procedure

  1. On the System Manager Web console, click Services > Backup and Restore.
  2. On the Backup and Restore page, click Backup.
  3. On the Backup page, click Remote.
  4. Perform one of the following:

    • Perform the following:

      1. In the File transfer protocol field, click SCP or SFTP.

      2. Enter the remote server IP, remote server port, user name, password, and name and the path of the backup file that you create.

    • Select the Use Default check box.

      Important:

      To use the Use Default option, provide the remote server IP, user name, password, and name and path of the backup file, and remote server port on the SMGR Element Manager page. For Use Default, on the SMGR Element Manager page, you can click Services > Configurations and navigate to Settings > SMGR > SMGR Element Manager.

  5. Optional To create encrypted backup using encryption password, do the following:
    1. Clear the Use Global Backup Encryption Password check box.

      System Manager displays the following fields:

      • Backup Encryption Password

      • Confirm Backup Encryption Password

    2. In Backup Encryption Password, type the encryption password.
    3. In Confirm Backup Encryption Password, retype the encryption password.

      You must remember the password to restore the backup.

  6. Click Now.

    If the backup is successful, the Backup and Restore page displays the message: Backup job submitted successfully. Please check the status detail below!!