Supported upgrade paths for System Manager

Last Updated : Jun 10, 2026 |
Important:
  • Before starting the application upgrade, upgrade the platform and hypervisor.

  • To upgrade System Manager, use Solution Deployment Manager Client. To upgrade applications other than System Manager, use System Manager Solution Deployment Manager.

  • Upgrade or migration using Solution Deployment Manager is only supported with the same IP Address of the application in a Software-only environment.

    Software-only upgrade is supported for VMware, KVM, RHVH, Hyper-V, AWS, GoogleCloud, and Azure.

  • If the application supports the upgrade using Solution Deployment Manager, you can also use the CLI for upgrading that application.

  • To upgrade the application from Release 6.x to Release 10.x, upgrade the application from 6.x to 8.1.x, and then upgrade to Release 10.x. You cannot directly upgrade the Release 6.x system to Release 10.1 and later.

  • To upgrade the application from Release 7.0.x to Release 10.2.x, upgrade the application from 7.0.x to 10.1.x, and then upgrade to Release 10.2. You cannot directly upgrade the Release 7.0.x system to Release 10.2 and later.

For information about terms used in this table, see Glossary.

The following table displays all the upgrade paths from earlier releases to Release 10.2.
Note:

The Avaya Solutions Platform 6.0 upgrade is a major remaster and reinstall.

From offer

From Release

To Software-only (VMware, KVM, RHVH, OpenStack, Hyper-V, AWS, Google Cloud, Nutanix, or Azure) R10.2 (ISO)

To ASP 130 R5.1.x (OVA)/VMware R10.2 (OVA)

To ASP 130 R6.0 (OVA)/KVM R10.2 (OVA)

AVP

7.1.3.x

Migration using CLI

Migration using CLI

Migration using CLI

8.0.x

Migration using CLI

Migration using CLI

Migration using CLI

8.1.x

Migration using SDM

Fully automated upgrade using SDM

Migration using CLI

VMware

7.1.3.x

Migration using CLI

Migration using CLI

Migration using CLI

8.0.x

Migration using CLI

Migration using CLI

Migration using CLI

8.1.x

Migration using SDM

Fully automated upgrade using SDM

Migration using CLI

10.1.x

Migration using SDM

Fully automated upgrade using SDM

Migration using CLI

Software-only

8.0.x

Migration using CLI

NA

NA

8.1.x

Migration using SDM

NA

NA

10.1.x

Migration using SDM

NA

NA

KVM/OpenStack/RHVH (OVA)

7.1.3.x

Migration using CLI

Migration using CLI

Migration using CLI

8.0.x

Migration using CLI

Migration using CLI

Migration using CLI

8.1.x

Migration using CLI

Migration using CLI

Migration using CLI

AWS (OVA)

7.1.3.x

Migration using CLI

Migration using CLI

Migration using CLI

8.0.x

Migration using CLI

Migration using CLI

Migration using CLI

8.1.x

Migration using CLI

Migration using CLI

Migration using CLI

VMware OVA

10.2.x

NA

NA

Migration using CLI

The following upgrade paths are currently supported:

System Manager running this version

Upgrade to this version

7.1.3.x

10.2 and later

8.0.x

10.2 and later

8.1.x

10.2 and later

10.1.0.0 (10.1-GA)

10.2 and later

10.1.0.1

10.2 and later

10.1.0.2

10.2 and later

10.1.2.0

10.2 and later

10.1.3.0

10.2 and later

10.1.3.1

10.2 and later

10.1.3.2

10.2.0.1 and later

10.1.3.3

10.2.1.0 and later

10.1.3.4

10.2.1.0 and later

10.1.3.5

10.2.1.1 and later