In Avaya Cloud Office environment, the phone supports local Contacts and the Company Directory contacts. Local, or Personal Contacts are the contacts that you add and save on your phone. Company Directory contacts are the contacts available in Lightweight Directory Access Protocol (Company) directories.

Pressing the Contacts key results in showing Company Directory as the first entry followed by one or more local Contacts listed alphabetically. You can search your local contacts and Company Directory contacts, save contacts from the Company Directory locally and combine contacts from the Company Directory with existing personal contacts.