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Administering Avaya Breeze® platform
Snap-in deployment checklists
The following are the types of Avaya Breeze® platform snap-ins:
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Call-intercept snap-ins
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Callable snap-ins
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Other types of snap-ins:
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Outbound calling snap-ins
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HTTP-invoked snap-ins
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Collaboration Bus-invoked snap-ins
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Callable snap-ins are called directly by users rather than being called on behalf of the user who makes or receives a call.
Licensed snap-ins that are purchased separately from Avaya Breeze® platform might require additional steps to deploy. For more information, see the snap-in documentation.
Note:
The terms snap-in and services used in this document mean the same. The term service is used to mean a snap-in, workflow or task in the
Bundlessection.
Call-intercept snap-in deployment checklist
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No.
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Task
|
Notes
|
Link/Reference
|
 |
|---|---|---|---|---|
|
1.
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Install the snap-in license.
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This step applies only to Avaya-developed snap-ins that you purchase separately.
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager.
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||
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2.
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Load the snap-in.
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Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager.
|
||
|
3.
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Configure snap-in attributes.
|
—
|
||
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4.
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Install the snap-in.
|
—
|
||
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5.
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Create a service profile.
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—
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6.
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Assign service profile to users.
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Skip this step if the service profile that contains your snap-in is already assigned to the users who want to receive the snap-in.
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||
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7.
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Create an application and the application sequence.
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Skip this step if you have an application sequence administered for Avaya Breeze® platform.
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8.
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Administer implicit sequencing for a user or group of users.
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Skip this step if you have administered implicit sequencing for Avaya Breeze® platform.
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9.
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Test the snap-in.
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—
|
Callable snap-in deployment checklist
|
No.
|
Task
|
Notes
|
Link
|
|
|---|---|---|---|---|
|
1.
|
Install the snap-in license.
|
This step applies only to Avaya-developed snap-ins that you purchase separately.
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager.
|
||
|
2.
|
Load the snap-in.
|
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager.
|
||
|
3.
|
Install the snap-in.
|
—
|
||
|
4.
|
Configure the snap-in attributes.
|
—
|
||
|
5.
|
Determine the dial string of the callable snap-in.
|
—
|
—
|
|
|
6.
|
Determine the pattern that includes the dial string and optionally includes other callable snap-in dial strings.
|
—
|
—
|
|
|
7.
|
Create the dial pattern that matches with the pattern specified in Step 6.
|
—
|
||
|
8.
|
Create a routing policy with the Avaya Breeze® platform SIP Entity as the destination.
|
—
|
||
|
9.
|
Create a service profile or add the snap-in to an existing service profile.
|
—
|
||
|
10.
|
Create and assign the service profile to an implicit user pattern in Avaya Breeze® platform that exactly matches the dial string determined in Step 5.
|
The implicit user pattern:
|
Other types of snap-ins deployment checklist
|
No.
|
Task
|
Notes
|
Link
|
|
|---|---|---|---|---|
|
1.
|
Install the snap-in license.
|
This step applies only to Avaya-developed snap-ins that you purchase separately.
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager.
|
||
|
2.
|
Load the snap-in.
|
Skip this step when installing a preloaded snap-in. Preloaded snap-ins are provided with Avaya Breeze® platform Element Manager in System Manager.
|
||
|
3.
|
Install the snap-in.
|
—
|
||
|
4.
|
Configure the snap-in attributes.
|
—
|
||
|
5.
|
Create a service profile or add the snap-in to an existing service profile.
|
Skip this step for snap-ins that do not require a service profile.
|