This means that there is something wrong with the receive signal into the loopback jack from the dumb block or the Smart Jack. If the service provider successfully looped and tested the span, up to the Smart Jack, this condition isolates the problem to the wiring between the loopback jack and the Smart Jack. Refer to
Loopback Jack fault isolation proceduresfor information about how to proceed in this case. The test cannot be successfully terminated until a good signal is received. To properly terminate the test before a good receive signal is available, enter
reset board location.