Use this procedure to verify if media module receives voice audio from both IP Telephones in the call.
Execute the status stationext# command.
Scroll to the NETWORK STATUS section.
Look at the Last Rx/Tx Sequence field data. These RTP sequence numbers should increase upon repeatedly executing the status stationext# command. You may also use Avaya’s VoIP Monitoring Manager to verify proper traffic flow.
ADDITIONAL INFORMATION:
If the RTP sequence numbers increase, the IP telephone is sending audio. If the RTP sequence numbers do not increment, the IP telephone is not sending audio or the network is blocking audio packets.
