VMware tools is used by the virtual machine management software such as the vSphere client and vCenter to complete requested administrative tasks.

Avaya packages a specific version of VMware Tools as part of the IP Office OVA. This version is tailored for the IP Office operating system.

You should not upgrade the IP Office virtual machine version of VMware Tools except when advised by Avaya. Doing so could destabilize operation of the virtual machine and affect its performance.