Primary and secondary servers

Last Updated : Dec 03, 2024 |

The following table displays the minimum supported profile values for different IP Office virtual machine roles in primary and secondary servers:

Server Type

Primary and Secondary servers

Users [1]

20

100

20

50

100

200

500

1000

2000

3000

one-X Portal Users [1]

-

5

16

20

40

88

175

351

703

1500

Voicemail Channels [1]

2

12

3

7

12

24

49

98

196

248 [2]

RAM (MB)

Allocated

768

2048

2684 [5]

2684 [5]

3072

3072

4096

5120

6144

10240

14336

Reserved

625

1551

2416 [5]

2416 [5]

2624

2765

3358

4198

5376

8192

11909

CPUs

1

2–3

2–3

2–3

2–4

3–5

3–5

4–7

5–8

7–10

11-14

CPU Cycles (GHz)

Limit

3

5

4

5

7

10

10

14

18

20

25

Reserved

3

4

3

4

6

8

8

12

15

17

21

Hard Disk (GB) [7,8,10]

100

100

100

100

100

100

130

140

150

160

160

IOPS [6]

15

31

17

18

26

41

71

129

248

338

346

AWS Machine Instance [9]

m5.large

m5.xlarge

m5.2xlarge

m5.4xlarge

  1. If there is any profile misalignment between the user and channel quantities, use the highest-profile that meets all requirements.

  2. More than 250 recording channels with Media Manager requires approximately 12 vCPU or 30 GHz CPU cycles in total.

  3. Each one-X Portal client connection counts as one load.

  4. The CPU values shown apply to all virtualization platforms. However, for Hyper-V the CPU values should be increased by 20%.

  5. If Media Manager is enabled, add 250MB RAM and increase the typical IOPS values.

  6. Typical IOPS is the average HDD I/O transactions per second during normal operation. When backup, intense logging or Media Manager are in use, more IOPS are required; 40 to 200 IOPS depending on backup data size, logging rate or recording channels.

  7. Voicemail Pro requires 0.5 MB per minute for messages, prompts and announcements. Each user and group mailbox is limited to up to 30 MB (1 hour).

  8. Media Manager requires 60 KB per minute for non-authenticated VRL files and 120 KB per minute for authenticated VRLA files. Media Manager also reserves 1 GB of space for the call details database and other operations. Note that more than 250 channels of recording requires at least 12 vCPUs and 30 GHz CPU cycles.

  9. The quoted AWS machines instances are recommendations only. The range of machine instances and the capabilities of existing instances change frequently. Therefore, other instances can be used so long as their capabilities match the profiling resource requirements.

  10. To achieve the stated capacity and performance, you must provision all IP Office virtual disks as Thick Provision Eager Zeroed or the equivalent for the particular hosting platform.