Adding an Additional Disk for Media Manager

Last Updated : Jul 01, 2025 |

About this task

To run Media Manager, you must add an additional hard disk to the IP Office server running Voicemail Pro. Avaya recommend that you add the additional disk before the IP Office server initial configuration.

  • The minimum supported size is 30 GB. The recommended size is 300 GB or larger.

  • Media Manager requires 120 KB per minute for recordings.

  • Media Manager also reserves 1 GB of space for the call details database and other operations.

  • If you need to add the additional disk after initial configuration, refer to the Administering Avaya IP Office™ Platform Media Manager manual for details of initializing the new disk.

Procedure

  1. Login to the KVM CLI as the custadm user.
    1. Run "swversion" to check ASP 130 software version. If the version is 6.0.0.1.0 or greater, move to step 5 (copy file using WinSCP). If not, update the ASP 130 to the latest service pack. If software version is 6.0.0.0.0, update ASP to the latest software. The initial ASP service pack creates the /var/lib/libvirt/staging staging directory with the correct ownership and permissions. The sudo command will not be necessary in the staging directory if version is at 6.0.0.1.0 or greater. If you cannot update your ASP 130 R6.0.0.0.0 to a later release, then perform steps 2 through 4 below.
  2. Enter cd /var/lib/libvirt/images.
  3. To create a new thick-provisioned disk, enter:

    • sudo qemu-img create -o preallocation=full -f qcow2 <filename>.qcow2 <size>G

    Where:

    • <filename> is a name for the new disk.

    • <size> is the required size in GB.

      • Medium server configuration: 400 GB.

      • Large server configuration: 1000 GB.

    For example:

    • sudo qemu-img create -o preallocation=full -f qcow2 media-manager.qcow2 400G

  4. Change the file owner and permission of the thick-provisioned file by entering the following commands:

    • sudo chown qemu:qemu <filename>

    • sudo chmod 640 <filename>

    For example:

    • sudo chown qemu:qemu media-manager.qcow2

    • sudo chmod 640 media-manager.qcow2

  5. Using a browser, login to Web Console on the host server.
  6. Click Virtual machines.
  7. Click on the name of the IP Office virtual machine to displays its details.
  8. In the console, login at root.
  9. In the Disks section: click Add disk.
    1. Select Use existing.
    2. Select the new volume you created for IP Office.
    3. Set the Persistence to Always attach.
    4. Click Add.
  10. Do not start the virtual machine at this stage. You should complete all the virtual machine profiling before starting the virtual machine.

Next Steps

Related information
KVM Virtual machine deployment on an Avaya ASP 130 R6