Loading files onto the system

Last Updated : Nov 05, 2020 |
Prolog information
For IP Office Server Edition and IP500 V2 systems, normal installation includes installing the supported phone firmware files onto the server. Therefore, no further action is normally required if using the system as the file server for phone installation. No other firmware should be used with an IP Office system unless specifically documented.
For IP Office operation, only the phone firmware files need to be present on the memory card. Other files required by the phones are automatically generated by the system in response to requests from the phones. The firmware is also included as part of IP Office Manager and is copied onto the PC when IP Office Manager is installed. Only the firmware included in an IP Office release should be used with IP Office systems. Different firmware should only be loaded on to the system's file server if instructed by Avaya. If so, this can be done by a number of methods.

IP500 V2 Control Unit

The system's System SD card is used to store the files. This is a mandatory card that is present in all IP500 V2 systems. The firmware files are loaded onto the card in a number of ways
Other:
A memory card should never be removed from a running system without either the card or the system first being shutdown. IP Office Manager should be used to shutdown the memory card before it is removed from the system.
  • If the system was upgraded using the Recreate SD Card option in IP Office Manager, the firmware is automatically copied onto the card as part of that process.
  • If the system was upgraded using IP Office Manager's Upgrade Wizard, if the Upload System Files option was selected, the firmware is copied onto the card as part of that process. The Upload System Files option is enabled by default.