User Agent Control

Last Updated : Aug 01, 2024 |
In addition to automatic IP address and extension number blacklisting, the system can apply registration control based on the UA (user agent) string that the registering devices provides.
  • These settings are only available on Linux-based IP Office systems.
  • These settings are applied to new registration only, not to keep-alive or unregistration requests. When blocking is applied, the IP Office system does not respond to the registration request.
Prolog information
  1. Using either IP Office Manager or IP Office Web Manager in offline mode, load the system configuration.
  2. Select SystemSystem or System SettingsSystem.
  3. Select LAN1 or LAN2 as required.
  4. Select the VoIP tab.
  5. Select the required method of User Agent control in the Allowed SIP User Agents setting.
    ADDITIONAL INFORMATION:
    Setting
    Description
    Allow All
    Allow registration from any user agent.
    Block Blacklist Only
    This is the default setting for systems. It allows registration from any user agent not listed in the system's SIP UA Blacklist (see Editing the SIP User Agent lists). Registration is also blocked if no user agent is presented.
    Avaya Clients & White Listed
    Only allow registration for Avaya user agents and those user agents listed in the system's SIP UA Whitelist.
    Avaya Clients Only
    Only allow registration from Avaya user agents.
    Whitelisted Only
    Only allow registration from user agents listed in the system's SIP UA Whitelist.
  6. Save the settings.