IP Office SIP Telephone Installation Notes

System settings for file server support

Last Updated : Aug 06, 2024 |

The following IP Office system settings relate to support of file requests from phones including SIP phones.

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Setting	Description
Phone File Server Type This setting sets the location used for files requested by phones.
Memory Card (IP500 V2)	Use the IP500 V2 system memory card for up to 50 IP phones. The system's IP address is provided as the TFTP and HTTP file server values in the DHCP response. This is the default setting. When using this setting, the HTTP Redirection and HTTP Server IP Address settings can also be used to redirect firmware requests to a separate file server.
Disk (IP Office Server Edition)	Use the Linux-based IP Office servers disk. The system's IP address is provided as the TFTP and HTTP file server values in the DHCP response. This is the default setting. Linux-based IP Office servers can act as file server for the full system capacity of phones. However, the supported rate of updated firmware delivery depends on the server type as follows: Dell R260: 100 phones per 50 minutes. Dell R660: 300 phones per 50 minutes. Virtual: Up to 300 phones per 50 minutes. When using this setting, the HTTP Redirection and HTTP Server IP Address settings can also be used to redirect firmware requests to a separate file server.
Manager	Use the IP Office Manager application as the TFTP and HTTP file server. This option is only supported for a maximum of 5 IP phones. This option uses the separate Manager PC IP Address set in the configuration. The default of 0.0.0.0 is used by the system to broadcast for any available IP Office Manager application running on the network. Note that by default the IP Office Manager option for TFTP support is disabled FilePreferencesEnable BootP and TFTP Server.
Custom	This option uses the separate TFTP Server IP Address and HTTP Server IP Address values set in the configuration as the files server addresses in the DHCP response given to phones.
The remaining settings are used to customize the operation.
HTTP Server IP Address	The IP Office uses this setting when the Phone File Server Type is set to Custom and/or HTTP Redirection is set to Phone Binaries. When used, the address is used for file requests by devices on both LAN1 and LAN2. Therefore, the address must be reachable by devices on both LAN. B199, H175 and Vantage phones use this address for their firmware (.kt, .sig, .tar) and application (.apk) files regardless of the HTTP Redirection setting. You can use the NoUser source number PUBLIC_HTTP to provide a separate address to remote worker extensions.
HTTP Server IP Address (IPV6)	IP Office R12.1 and higher. Similar to HTTP Server IP Address, you can use this setting to redirect requests from phones that are using IPv6.
HTTP Server URI	This field is used for IP Office subscription mode systems and is normally automatically configured to the required address during the system's initial subscription. If set, it is used to redirect requests for Vantage™ phone firmware and Workplace client software. If not set, those clients use the HTTP Server IP Address.
HTTP Redirection	Default = Off Allows firmware requests made to the IP Office from certain types of phone to be redirected to an alternate HTTP file server. This option is supported for: Supported for 9600 Series and J100 Series (except J129) phones. B199, H175 and Vantage phones use HTTP redirection regardless of whether this setting is enabled or not. Supported for B199 phones running B199 R1.0 FP6 or higher firmware. Note: This field is only available when the Phone File Server Type is set to Memory Card or Disk. The alternate file server address is set by the HTTP Server IP Address and HTTP Server IP Address (IPV6) settings.
Use Preferred Phone Ports	You can use this setting to reduce the use of the HTTP/HTTPS ports 80 and 443 for phone file requests. The IP Office will still provide files on those ports in order to support legacy phones but its auto-generated file response directs newer phones to use ports 8411 and 411. When not enabled: Auto-generated phone settings files provided by the system to local phones indicate the ports 80/411 or 80/443 depending on the phone type. Auto-generated phone settings files provided by the system to remote phones indicate the ports 8411/411 or 8411/443 depending on the phone type. When enabled: Auto-generated phone settings files for locale phones will indicate port 8411 for HTTP and 411 for TLS.
Avaya HTTP Clients Only	This option can be used to restrict the system to responding to file requests from Avaya phones and applications only. This option should not be used if the system is also supporting 1100 and or 1200 Series phones.

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