Adding a root CA certificate to the IP Office Trusted Certificate Store

Last Updated : Nov 17, 2022 |
Prolog information
When deployed, the phone attempts to download the root CA certificate from its file server. It then stores that file in its Trusted Certificate Store.
To add certificates to the IP Office system's trusted certificate store using IP Office Web Manager perform the following:
  1. Obtain the root CA certificate from whichever source you use for certification.
    • IP Office Own Certificate: If the IP Office signs its own certificates, no further steps are required. The system has its own root CA certificate already installed in its Trusted Certificate Store and provides that certificate when requested by the phone.
    • Another IP Office : If you are using another IP Office to generate certificates, download the root CA certificate from that IP Office.
    • Other Certification: If you use another source for signing certificates, you will need to add the root CA certificate from that source to the IP Office's trusted certificate store.
  2. If you are using a certificate from another IP Office or other source, you need to add the root CA certificate to the IP Office systems trusted certificate store.
    • IP Office Manager: Access the system's security settings. Click System and select the Certificates tab.
    • IP Office Web Manager: Click Security Manager and select Certificates.
    • Click Add or +Add Certificate and select the root CA certificate.
  3. Ensure that you save a copy of the certificate. It also needs to be added to the certificate stores of the file server is using HTTPS for provisioning.