Simple J100 connection procedure

Last Updated : Nov 04, 2022 |
Prolog information
This is the simplest method of initial phone connection. It assumes that the phone receives its address from DHCP.
This process takes approximately 10 minutes to complete. If a software upgrade is required, the whole process takes approximately 15 minutes to complete.
  1. Connect the LAN cable to the phone. If not using PoE, connect the power adapter cable.
  2. The lamp (top-right) comes one though the screen remains blank.
  3. The phone goes through its software loading cycle. During this it displays the Avaya logo above a progress bar, followed by displaying the Avaya splash screen.
  4. When Do you want to activate Auto Provisioning now? is displayed select either option, Yes or No.
  5. The phone displays Starting... followed by Waiting for DHCP....
  6. If the DHCP response did not include the file server address the phone should use, it displays a Configure provisioning server or Enter file server address prompt. Select Config.
    1. Enter the address of the server holding the J100Supgrade.txt file. You must prefix the address with http:// or https://.
      ADDITIONAL INFORMATION:
      • The abc, ABC, 123 or hex key indicates the current mode of character entry being used by the phone. Press the key to change mode.
      • To enter a /, press More and press the / key.
      • To enter a :, select abc mode and press 1 until the : character is selected for entry.
      • To enter a . when in 123 mode, press the * key on the dial pad.
    2. Check the address and click Save. If Connection error is displayed, check and correct the file server address.
  7. The phone displays Restarting... and then repeats it software loading cycle.
  8. If the phone needs to load new software from the file server, it displays Updating software and a progress bar after which it restarts again.
  9. When the phone displays Login. Enter the following:
    1. For the Username, enter the extension number.
    2. For the Password, enter the extension's ExtensionPhone Password set in the IP Office configuration.