Feature and application configuration

Last Updated : Feb 03, 2026 |

You can configure basic and advanced telephony features for the phone users. The features can be configured locally or on the telephony feature server. In addition, the phone provides applications that you can configure for the users.

The features that are currently configured are listed in the Feature screen on the phone. The applications that are currently configured are listed in the Applications screen. You must configure the related parameters to activate these feature for users.

The following tables list the applications and features, their description, and the corresponding topics.

Application name

Description

Reference

Calendar

To access Microsoft® Exchange Server calendar.

Calendar

Contacts

To manage the Contacts list.

Contacts

Recents

To manage the call history.

Recents

Feature name

Description

Reference

Active call shortcut keys

To use Busy Lamp Fields, Autodial, or Contacts keys as shortcuts to perform a specific action during an active call.

Active call shortcut keys

Automatic Callback

To receive a notification call to connect with the phone extension that was previously unavailable.

Automatic Callback

Auto Intercom group code

To call a specific intercom group.

Intercom

Busy Indicator

To view the status of the monitored users, make quick calls and transfer to them, and set up conference calls.

Busy Indicator

Call Decline Policy

To decline an incoming call.

Call Decline policy

Call Forward

To divert incoming calls to another phone extension.

Call Forward

Calling Party Number Unblocking

To display the user’s phone extension during calls.

Calling party number unblocking

Calling Party Number Blocking

To prevent the phone extension from displaying to other users during calls.

Calling party number blocking

Call Park

To put an active call on hold and to retrieve this call from another phone.

Call Park

Call Pickup

To answer an incoming call on behalf of another call pickup group member.

Call Pickup

Call Recording

To record the call.

Call recording

Digit mapping

To configure dial plan and dialing rules.

Digit mapping

Exclusion

To prevent other users from bridging in to the same extension for an existing call.

Exclusion

Extension to Cellular

To move an incoming call from your deskphone to your personal phone.

Extension to Cellular

Guest Login

To allow a guest user to log in to another user’s primary phone.

Guest Login

Hunt Group Busy

To opt-in and opt-out of the calls specific to the hunt group.

Hunt Group Busy Position

LDAP Directory

To search global contacts through an LDAP server.

LDAP Directory

Limit Number of Concurrent Calls

To control the number of concurrent incoming calls.

Limit Number of Concurrent Calls

Long-term acoustic protection

To protect the headset user’s hearing.

Long-term acoustic protection

Malicious Call Trace

To track a malicious or threatening call.

Malicious call tracing

MLPP

To override other calls with a priority call.

Multiple Level Precedence and Preemption

Multiple Device Access

To simultaneously register up to 10 SIP devices for one user.

Multiple Device Access

Multicast Paging

To send a multicast page to a group of phones.

Multicast Paging

No Hold Conference

To set up a conference call without putting the existing call on hold.

No Hold Conference

Pre-configuration of keys

To configure a set of phone keys for accessing features, applications or line appearances.

Pre-configuration of keys

Presence

To view the status of contacts.

Presence

Priority Call

To place an important outgoing call with a distinctive ring.

Priority Calling

Prioritization of codecs

To set priority of use for all codecs.

Prioritization of codecs

Push

To allow trusted applications to send their content to the phone.

Push

Send All Calls

To redirect incoming calls to a pre-configured extension.

Send All Calls

Send NN

To alter the displayed phone number and name on a recipient's caller ID to appear as a different number and name than the actual origin.

Send-NN

Server-initiated update

To update the phone firmware with new settings.

Server-initiated update

Team Button

To monitor the status of other team members, answer incoming calls or speed-dial a call to the monitored station.

Team button

Voicemail

To listen to your voice mail messages.

Voicemail

Whisper Page

To make an announcement to a person on a call with the other users having the same extension.

Whisper Page

WML browser

To view pre-configured WML pages from the phone menu.

WML browser