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Installing and Administering Avaya J100 Series SIP IP Phones in Avaya Aura®

Table of Contents

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  • Notices
  • Introduction
    • Purpose
    • Change history
  • Avaya J100 Series IP Phones overview
    • J100 Series IP Phone models
    • Secondary display
    • Wi-Fi Module
    • Hardware specifications
    • Power specifications
    • Supported codecs
  • Initial setup and connectivity
    • Initial setup checklist
    • Installing the wireless module
    • Wall mounting Avaya J100 Series IP Phones
    • Wall mounting Avaya J100 Expansion Module
    • Wireless Module configuration
    • Connecting to a Wi-Fi network
    • Connecting to a hidden Wi-Fi network
    • Forgetting a Wi-Fi network
    • Software installation
    • Identifying the device type during phone boot-up
    • Automatic phone provisioning
      • Automatic phone provisioning using Device Enrollment Services
      • Entering the provisioning server details
      • Provisioning server mutual authentication support
      • Disabling DES
    • Manual phone provisioning
      • Hardware and software prerequisites
        • Hardware prerequisites
        • Software prerequisites
      • Administration methods
        • Precedence of administration methods
      • Diagram: Phone deployment process
      • Diagram: IP phone setup
      • Installation checklist without DES
      • Avaya Aura System Manager user profile worksheet
      • Downloading and saving the software
        • Software distribution package
      • Modifying the settings file
    • Phone initialization
  • Servers, VLAN, and IP configuration
    • Server configuration
    • Provisioning server configuration
      • Setting up a provisioning server
      • Secondary provisioning server
      • Configuring a secondary provisioning server using the Administration menu
      • Configuring a secondary provisioning server using the web UI
      • Secondary provisioning server configuration
    • DHCP server configuration
      • Setting up a DHCP server
    • Configuration through DHCP
      • DHCP Site Specific Option
      • DHCP options
        • DHCP vendor-specific option
        • Extending use of DHCP lease
        • Parameter configuration through DHCP
    • Configuration through LLDP
      • LLDPDU transmitted by the phones
      • TLV impact on system parameter values
    • SNTP server configuration
      • SNTP Parameters
    • VLAN configuration
      • VLAN separation
        • VLAN separation modes
      • Configuring an external switch port
      • Exceptions to the VLAN forwarding rules
      • Special considerations
      • VLAN parameters
    • Gratuitous ARP
      • Enabling gratuitous ARP using the web interface
      • Gratuitous ARP configuration parameter
    • TCP and UDP ports
      • Received packets (destination = SIP phone)
      • Transmitted packets (source = SIP phone)
    • IPv4 and IPv6
      • Configuring IPv4 from the phone menu
      • Configuring IPv4 from the web interface
      • IPv6 configuration
      • Configuring IPv6 from the phone menu
      • Configuring IPv6 from the web interface
      • Configuring a DHCP server in the dual and IPv6-only environments
      • IPv6 limitations
    • DNS resolution for SIP controller
    • Microsoft Exchange account integration
      • Exchange field descriptions
      • Exchange account integration configuration parameters
  • Avaya Aura configuration for phones
    • SIP phone administration on Communication Manager
    • SIP phone administration on Session Manager
    • Personal Profile Manager
    • Avaya Aura Device Services
      • Configuring the Avaya Aura Device Services URL using the web interface
      • Configuring the Avaya Aura Device Services URL using the admin menu
      • Avaya Aura Device Services configuration parameter
    • Controllers
    • Administering emergency numbers
  • Single sign-on, phone lock, and guest login
    • Single sign-on login
      • SSO mode configuration parameter
      • Configuring the SSO mode using the web interface
      • Phone lock configuration
        • Phone lock configuration for Incoming calls
        • Phone lock configuration parameters
      • Customize Help information for the Single sign-on feature
      • Configuration parameters to customize Single sign-on feature help information
    • Guest Login
      • Guest user SSO login
      • Guest Login configuration
  • Phone configuration
    • Configuring the phone using the Administration menu
      • Accessing the Administration menu during phone startup
        • Administration menu parameters
      • Accessing the Administration menu after login
      • Accessing IP configuration
        • IP configuration field description
      • Signaling protocol
        • Configuring the signaling protocol
        • Signaling protocol parameter
      • Setting the Ethernet interface control
      • Group identifier
        • Setting the Group identifier
      • Setting the dial plan
      • Administering enhanced local dialing
      • Configuring SIP settings
      • Restarting the phone
      • Setting Site Specific Option Number (SSON)
      • Viewing the Administration configuration
        • VIEW field description
      • Viewing the phone update status
      • Viewing the phone update policy
      • IEEE 802.1X overview
        • Configuration parameter to automatically enable 802.1X supplicant
        • Automatically enabling 802.1X supplicant using the web interface
        • Setting the 802.1X operational mode
        • 802.1X operational mode settings
      • Updating phone settings and firmware
      • Resetting system values
    • J100 web UI overview
      • Enabling the web UI
        • Enabling the web UI through the phone
        • Disabling the web UI through the phone
      • Web UI configuration parameters
      • Viewing the phone IP address
      • Logging in to the phone web interface
      • Logging out of the phone web interface
      • Password for the phone web interface
      • Changing the default phone web interface password
      • Web interface screen layout
      • Changing the phone web interface password
      • Viewing the status of the phone configuration
        • Status field description
      • Configuring network settings
        • Network settings field description
      • Configuring IP settings
        • Ethernet settings field descriptions
      • Configuring QoS settings
        • QoS field descriptions
      • Configuring Web Server settings
        • Web server field descriptions
      • Configuring SIP settings
        • SIP settings field descriptions
        • Assigning Codec Priority
      • Configuring Settings
        • Settings field descriptions
      • Configuring management settings
        • Management settings field descriptions
      • Changing the password of the phone Administrator menu
      • Configuring Environment Settings
      • Configuring Display Settings
        • Display Settings field descriptions
      • Configuring Exchange account
        • Exchange field descriptions
      • Configuring Multicast Paging
        • Multicast Paging field description
      • Setting Pre-configuration of keys
        • Pre-configuration fields
      • Configuring softkey sets
        • Deleting Softkey
        • Softkey sets field description
      • Restarting your phone through web interface
      • Resetting the phone to Factory Default
    • Configuring the phone using the settings file
      • Contents of the settings file
      • Modifying the Settings file
      • Phone display language
    • Customization modes
      • Always Favorites on Button Module
      • Customization parameters
    • Pre-configuration of keys
      • Pre-configuration of keys parameter
      • Phonekey Labels
      • Viewing PHONEKEYLIST parameter details
      • Keys customization restoration
    • Soft key configuration
      • Configuration of soft key parameter for primary call appearance state
  • Feature and application configuration
    • Application configuration
      • Calendar
        • Calendar configuration
      • Contacts
        • Contacts configuration parameters
      • PPM contacts search blocking
        • Using the web interface to configure PPM contacts search blocking
      • Recents
        • Call log
        • Configuring the call log parameters using the web interface
        • Recents configuration
      • Agent Greeting
        • Agent Greeting parameters
    • Feature configuration
      • Automatic Callback
        • Automatic Callback configuration
      • Active call shortcut keys
        • Active call shortcut keys configuration
      • Automatically initiate a call to the highlighted number
        • Configuring Call on off-hook parameters using the web interface
        • Configuring parameter to enable Call on off-hook
      • Busy Indicator
        • Busy Indicator configuration parameters
        • Configuring Busy Indicator LED profile using the web interface
        • Configuring Busy Indicator Display Mode using the web interface
      • Call Decline policy
        • Call Decline parameters
        • Configuring Call Decline policy using the web interface
      • Call Forward
        • Configuring Call forwarding using the phone web interface
      • Call Pickup
      • Call Park
        • Configuring parking lot display time using the web UI
        • Parking lot display time configuration
      • Calling party number blocking
      • Calling party number unblocking
      • Call recording
        • Call recording parameters
      • Caller ID validation
        • Caller ID validation configuration
        • Configuring caller ID validation from the web interface
      • Date and time configuration
        • Date and time configuration parameters
        • Configuring date and time
        • Configuring Daylight Saving
      • Digit mapping
        • Digit mapping parameters
      • Display Mode
        • Display Mode configuration
        • Using the web interface to configure the Display Mode
      • Downloadable directory
        • Downloadable directory parameter
        • Updating and uploading the directory contacts
      • Enable or disable the incoming call popup
        • Configuring parameter to enable the incoming call popup
        • Disabling incoming call popup using the web interface
      • Enable access to restart the phone
        • Configuring parameter to enable the restart of the phone
        • Enabling access to restart the phone using the web interface
      • Enable edit dialing from Call Log
        • Configuring a parameter to enable the edit dialing from call log
        • Enabling edit dialing from the call log using the web interface
      • Hidden Wi-Fi network
        • Configuring parameter to enable the hidden Wi-Fi network
        • Enabling the hidden Wi-Fi network using web interface
      • Enterprise directory
        • Enterprise directory configuration
        • Configuring the AADS contact URL using the web interface
        • Configuring contacts search mode using web interface
      • Extension to Cellular
      • Exclusion
      • Feature target selection
        • Configuring feature target selection using web interface
        • Feature target selection parameters
      • Force HTTP/HTTPS provisioning server credentials
        • Force HTTP/HTTPS server credentials parameters
      • Hotline
        • Configuring Hotline Number using the web interface
        • Hotline Number configuration parameter
      • Hunt Group Busy Position
        • Configuring Hunt Group Busy LED states
        • Hunt Group Busy LED configuration parameter
      • Intercom
        • Auto intercom feature settings
        • Enabling auto-intercom call log mode using the web interface
        • Configuring parameter to enable auto-intercom call log mode
      • Keep current CA
        • Keep current CA parameter
        • Configuring Keep current CA using the web interface
      • Long-term acoustic protection
        • Long-term acoustic exposure protection parameter
      • Limit Number of Concurrent Calls
        • LNCC Custom Call Log configuration parameter
        • Configuring the LNCC Custom Call Log using web interface
      • LDAP Directory
        • Configuration of Binding to an LDAP server
        • LDAP Directory configuration
        • Enable LDAP search result filtering
          • Configuring a parameter to enable LDAP search result filtering
          • Enabling LDAP search result filtering
      • Enabling caller ID from an LDAP server
        • Enabling the display of caller ID from LDAP using the web interface
        • Caller ID from LDAP configuration parameters
      • Multiple Device Access
        • Multi Device Access operation in dual-stack mode
        • Shared Control
        • Shared Control prompt
          • Configuring parameters to enable Shared Control Prompt
          • Enabling Shared Control prompt
      • Multiple Level Precedence and Preemption
        • MLPP configuration
      • Multicast Paging
        • Multicast Paging configuration
      • Malicious call tracing
      • No Hold Conference
      • Nomadic Emergency Services
        • Nomadic emergency services configuration parameter
        • Configuring Nomadic Emergency Services using the web interface
          • Configuring the Server URL
          • Configuring the HELD Retry Timer
          • Configuring the HELD Periodic Timer
      • Night mode
        • Configuring Night mode using the phone web interface
        • Night mode configuration
      • Off-hook alert
        • Off-hook alert parameters
      • Presence
        • Configuring Presence using the web interface
        • Presence configuration
      • Prioritization of codecs
        • Prioritization of codecs configuration
      • Priority Calling
        • Priority Calling configuration
      • Push
        • Secure Push
        • Push configuration
      • Ringtones
        • Downloadable ringtones
        • Ringtone Parameters
      • Scrolling mode
        • Scrolling mode parameter
        • Scrolling mode limitations
      • Send All Calls
        • Configuring the SAC icon using the web interface
        • Parameter for configuring the SAC icon
      • Send-NN
      • Service Observe
      • Server-initiated update
      • Team button
        • Team button configuration
        • Configuring Team button LED profile using the web interface
        • Configuring Team button incoming call indication from web interface
      • USB Headset
        • USB headset parameter
      • USB Flash drive
        • Connecting USB Flash drive
        • USB flash drive parameter
      • USB keyboard
        • USB keyboard parameter
      • Voicemail
        • Configuring voicemail by using the web interface
        • Voicemail configuration
      • WML browser
        • WML browser limitation
        • WML browser configuration
      • Whisper Page
  • Avaya J100 Expansion module
    • Expansion modules
    • JEM24 background and screen saver image configuration
      • Import background and screen saver images of JEM24
      • JEM24 background and screen saver image configuration parameters
      • Configuring JEM24 background and screen saver images by using web interface
    • Avaya J100 Expansion Module upgrade
      • Upgrading the expansion module
  • Security
    • Security overview
      • General security features
        • Phone access using the web UI
          • Resetting the web UI password
          • Web UI HTTP Server Certificate
          • Installing custom identity certificates for the web UI
        • Phone access using SSH
        • Time synchronization
      • Network security features
      • Certificates
        • CA certificates
          • Public Certificate Authorities
          • Private Certificate Authorities
            • Device Enrolment Services (DES)
            • Provisioning server
            • J100 web UI
            • Trusted Certificate configuration parameters
          • TLS version
          • Server certificate validation
          • Trust on first use
          • OCSP
        • Client Identity Certificates
          • PKCS#12
          • SCEP
            • Configuring RSA key length
          • Enhanced Enrollment
          • DES
          • Expiry Warning
          • Parameters for deleting multiple identity certificates
          • View installed phone certificates
            • Viewing the installed certificates using the web interface
    • FIPS mode
      • FIPS mode parameter
    • Application Security
      • SRTP
      • SRTCP
  • Data Privacy Controls Addendum
    • Purpose
    • Data categories containing personal data (PD)
    • Personal data human access controls
      • Personal data programmatic or API access controls
    • Personal data at rest encryption controls
    • Personal data in transit encryption controls
    • Personal data retention period controls
    • Personal data export controls and procedures
    • Personal data view, modify, delete controls and procedures
    • Personal data pseudonymization operations statement
    • Data privacy and secure data processing
    • Secure mode
      • Configuring secure mode parameter
    • Data privacy
    • Secure Syslog
      • Secure Syslog parameters
    • Geographical restrictions on encryption
  • Failover and survivability
    • Redundancy with IP phone and Avaya Aura
    • Detection of connection loss
    • Failover to a backup proxy
    • Restoring the phone to the primary proxy
    • Proxy determination when the phone loses connection to the primary proxy
    • Simultaneous registration
    • Limitations during failover or failback
    • Preserved call
      • Limitations of call preservation
    • Limitations after a successful failover
    • Indications of redundancy
    • Supported non Avaya Aura proxies for redundancy
    • Parameters for redundancy provisioning
    • Redundancy in a non-Avaya proxy environment
  • Backup and restore
    • User profile backup on Personal Profile Manager (PPM)
      • User profile parameters for backup
  • Maintenance
    • Boot logs
      • Viewing the boot logs
    • Configuring syslog
    • Configuring debug through the Administration menu
    • Phone debugging using the web interface
      • Debugging field descriptions
    • Capturing the phone network traffic
    • Capturing Live Logs of the phone using web interface
    • Generating phone reports
      • Copying phone reports to USB flash drive
    • Phone installation - best practices
    • Device upgrade process
    • Server-initiated update
    • Periodic check for software and settings update
      • Periodic check of software and settings update configuration
    • Post installation checklist
  • Troubleshooting
    • Phone displays Acquiring Service screen
    • SLA Mon™ agent
    • Error handling and troubleshooting for certificate renewal
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
      • Avaya Documentation Center navigation
    • Viewing Avaya Mentor videos
    • Support
  • Customizable parameters
    • List of configuration parameters
    • List of Wi-Fi configuration parameters
    • Soft key parameter values
    • PHONEKEY parameter values
    • Nesting of WML elements
      • WML syntax specifications for Avaya J100 Series IP Phones
        • URI support
        • Cascading Style Sheet support
  • Public CA Certificates
  • Network progress tones overview
Home
Installing and Administering Avaya J100 Series SIP IP Phones in Avaya Aura®
Manual phone provisioning
Diagram: Phone deployment process

Diagram: Phone deployment process

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Last Updated : Oct 03, 2024 |
Phones and Devices
Avaya J100 Series IP Phones
Administering
Administrator
4.1.x
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