Expansion modules

Last Updated : Oct 14, 2022 |

On Avaya J100 Series IP Phones, the number of call appearances and feature/application buttons can be extended with the Avaya J100 Expansion Module (JEM24) and JBM24 Button Module (JBM24).

Avaya J169/J179 IP Phones supports the JBM24 Button Module and Avaya J100 Expansion Module. Avaya J189 IP Phone supports only Avaya J100 Expansion Module.

Avaya J100 Expansion Module provides 72 additional lines, and the JBM24 Button Module provides 24 additional lines for incoming calls, outgoing calls, auto-dialing, and calling features.

You can connect up to three button modules to Avaya J169/J179 IP Phones and up to two expansion modules to Avaya J189 IP Phone. Each module can be placed in stand and wall mount positions together with the phone.

Important:

Avaya J100 Expansion Module does not support Hot plugging. Connect all the expansion modules to the phone before connecting the phone to a power source.

The following table shows the number of button modules attached to the phone and the corresponding number of lines available on the Avaya J100 Expansion Module or JBM24 Button Module:

Model

Attached Button module1

Attached Button module2

Attached Button module3

Call lines/Features/Applications

Switching between pages

Avaya J169/J179 IP Phone

Yes

Yes

Yes

24 on each page

Yes

Avaya J189 IP Phone

Yes

Yes

No

24 on each page

No

Avaya J189 IP Phone supports up to two Avaya J100 Expansion Modules. The following power limitations apply when you connect the JEM24 button modules to the phone:

Power adapters

USB power

1 JEM24 modules

2 JEM24 modules

PoE (Side switch position L)

USB Type-A power limited to 100mA

Not supported

Not supported

PoE (Side switch position H)

USB Type-A and USB Type-C

Supported, with USB Type-A and Type-C port shared power limited to 900mA

Supported,with USB Type-A and Type-C port shared power limited to 500mA

Avaya 5V DC power adapter

USB Type-A and USB Type-C

Supported, with USB Type-A and Type-C port shared power limited to 900mA

Supported,with USB Type-A and Type-C port shared power limited to 500mA

Avaya J189 IP Phone can support two JEM24 module with USB headset USB Type-A and USB Type-C working.

  • If the USB headset uses a USB Type-C cable, set the POE side switch to the H position. Alternatively, use the Avaya 5V DC power adapter.

  • If the USB headset uses a USB Type-A cable, it works with a USB-A port, and the power consumption is within the port limit.

Note:

When an Avaya J100 Expansion Module is attached to the Avaya J169 IP Phone, the display screen changes to gray scale.