Accepting a voice interaction

Last Updated : Apr 27, 2023 |
Prolog information
Metadata
Keywords:
After you log in to Avaya Workspaces and start working, the interaction area displays incoming interactions as interaction cards.
  1. On the voice interaction card, click the Accept Voice Interaction icon for an inbound voice interaction.
Result
Avaya Workspaces displays the Customer Details and Interaction Details widgets.
Related linksReceive coaching on Voice Interaction