Avaya Experience Platform™ Public Cloud integrates with several third-party applications and other Avaya products to expand its functionalities. For example, Avaya Experience Platform™ Public Cloud blends with Salesforce, ServiceNow, and Microsoft Dynamics® 365 to provide contact center features to organizations with Customer Relationship Management (CRM) software.

As an Avaya Workspaces agent, you can use the integrations that your organization purchases and provides you access.