Text avatars

Last Updated : Sep 05, 2023 |
Prolog information
Metadata
Keywords:
Avaya Workspaces displays text avatars next to agent names. The avatar displays the first letter of the agent’s first and last name.
Avaya Workspaces text avatar supports Latin characters.
The following table lists examples for text avatars:
Agent’s name
Avatar
Description
Steve Martin
the Two Initials Avatar icon
Avaya Workspaces displays the first letter of the agent’s:
  • first name
  • last name
1234
the Default Avatar icon
Avaya Workspaces displays the default avatar.
1Steve1
The Initials Avatar icon
Avaya Workspaces displays the first alphabetic character of the name.
1Steve1 2Martin2
the Two Initials Avatar icon
Avaya Workspaces displays the first alphabetic character from the agent’s:
  • first name
  • last name
Related links
Agent dashboard