Avaya Spaces is a cloud-based solution designed for team collaboration. Avaya Spaces provides access to a personal meeting room, direct messaging, and group spaces. It integrates multiple forms of communication, such as voice calls, video conferencing, and chat.

As an agent or a supervisor, you can log in to the Avaya Spaces provider in Avaya Workspaces and access enabled Avaya Spaces contacts from the Corporate Contacts widget. You remain signed in to the Avaya Spaces account after logging out of and logging in to Avaya Workspaces for 30 days. After that, you need to reenter your Avaya Spaces credentials.

You can perform the following actions with Avaya Spaces contacts from the Corporate Contacts widget: