Accepting an email interaction

Last Updated : Feb 23, 2023 |
Prolog information
Metadata
Keywords:
After you log in to Avaya Workspaces and start working, the interaction area displays incoming interactions as interaction cards.
  1. On the email interaction card, click the Accept Email Interaction icon for an inbound email interaction.
Result
Avaya Workspaces displays the Email widget with the customer’s email, and the Email Template Selector widget.