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Ctrl+Alt+s
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Open the Settings page.
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Ctrl+Alt+a
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Open the Help page.
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Ctrl+Alt+k
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Start work and change the state to Ready.
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Ctrl+Alt+l
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Finish Work
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Ctrl+Alt+h
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Change the state to Ready.
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Ctrl+Alt+t
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Change the state to Go Not Ready.
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Ctrl+Alt+x
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In the Connected state, navigate to the Avaya Workspaces dashboard.
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Shift+Alt+a
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Accept an incoming interaction.
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Shift+Alt+e
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Close an interaction card.
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Shift+Alt+h
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Hold or unhold a voice interaction.
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Shift+Alt+m
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Open additional options.
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Shift+Alt+d
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Open the DTMF list.
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Shift+Alt+t
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Open the Transfer list.
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Shift+Alt+c
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Open the Consult list.
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Ctrl+Alt+f
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Complete the consult call as a conference.
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Shift+Alt+s
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Display the Enter number field.
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Shift+Alt+u
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Show or hide the Agent Details pane.
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Ctrl+Alt+w
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Show or hide the Cheat menu.
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