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AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
Filter
No results found
Search suggestions:
Use fewer tags and filters.
Use different search terms.
Filters
Reset
Apply filter
Library
Avaya Links
Avaya Support Site
Avaya Learning
Blogs
Videos & Podcasts
Knowledge base
Report Product bugs
English
Deutsch
English
Español (México)
Français
Français (Canada)
Italiano
Magyar
Nederlands
Polski
Português (Brasil)
Русский
עברית
العربية
中文（简体）
中文（繁體）
日本語
한국어
IP Office SIP Telephone Installation Notes
Table of Contents
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Notices
IP Office SIP Phone Installation Notes
Supported Avaya SIP Phones
General Installation Notes
Licenses and Subscriptions
Remote Operation
Avaya Aura Branch Operation
Third-Party SIP Phones
Network Assessment
Voice compression channels
Telephone power supply
DHCP server requirements
File (Provisioning) server requirements
Polling
Centralized branch extensions
Phone file requests
File Auto-Generation
Testing the file server
Example additional phone settings
46xxspecials.txt
Additional phone settings
NoUser source numbers
Configuration File Editing
Phone operation notes
Account/Authorization code entry
Auto Answer
Codec Selection
Hot Desking
Conference Auto-Close
Resilience
Simultaneous mode
Simultaneous Mode Devices
Simultaneous Mode Notes
Moving Calls Between Simultaneous Devices
Generic installation process
Generic Installation Process Options
Enabling SIP extension support
IP Office System SIP Settings
Changing the system default codec preferences
Direct Media Configuration
Setting the default extension password
DHCP settings
Changing the system's DHCP settings
Changing the system's SSON settings
Configuring a basic SIP user
Configuring a SIP extension
SIP Extension Settings
Enabling SIP extension/user auto creation
Attaching the Phones
File (Provisioning) server settings
Changing the file server settings
System settings for file server support
Loading files onto the system
Manually copying files
Using manager to upload files
Using web manager to upload files
Loading files onto a third party server
Adding additional MIME file types
Adding a MIME type to an IIS server
Adding a MIME type to an IIS sever configuration file
Adding a MIME type to an apache server
Phone registration control
Disabling registrars
IP Address/Extension Blacklisting
Blocking default passcodes
User Agent Control
Editing the SIP User Agent lists
Alternate DHCP server setup
Checking for DHCP server support
Creating a scope
Adding an option
Activating the Scope
Security Certificates
Using the IP Office Certificate
Downloading the Linux certificate
Downloading the IP500 V2 certificate
Adding a root CA certificate to the IP Office Trusted Certificate Store
Adding a certificate using file manager
Create an identity certificate for the IP Office
Adding the identity certificate to the IP Office
File server certification
Enabling the certificates snap-in
Adding the trusted root CA certificate to the windows certificate store
Create an identity certificate for the file server
Creating an IP Office identity certificate for file server
Adding an identity certificate to a Microsoft IIS server
Monitoring SIP Phones
Viewing SIP phone communications
Viewing registrations
Configuring and enabling syslog output
B100 Series Conference Phones
B169 Conference Phone
B169 Phone Connection
B100 DECT Base Station Connection/Login
B100 DECT Base Station Configuration
B179 conference phone
B199 conference phone
B199 Conference Capacity
B199 Notes
The B199 Admin Password
Overview of B199 Installation Methods
Downloading the B199 Firmware
Setting the Auto-Generated B199 Firmware Version
Method 1: Installing the B199 phone using an HTTP file server
Method 2: Installing the B199 phone using an HTTP file server and HTTP redirection
Method 3: Installing a B199 without a file server
Checking the B199 Status
Manually upgrading the B199 firmware
Resetting a B199 Phone
Performing a hard reset on a B199
J129
Restrictions/Limitations
Known Problems
Files
Changing the J100 phone firmware
Simple installation of J129
Static IP address configuration
J129 dial plan settings
Changing the phone SSON
Viewing the phone settings
Factory Reset
J100 Series 'Stimulus' Phones
Changing the J100 phone firmware
System settings
Simple J100 connection procedure
Advanced J100 connection procedure
Supporting IPv6 extensions on IP Office
Additional J100 Series Phone Processes
Resetting the phone
Branch deployment
Changing the phone's group setting
Updating a J100 phone
J100 Series Phone Upgrade Settings
JEM24 Button Module Support
J100 Display mode
J189 D01B phone support
Headset Profile
Restarting SIP phones
Restarting SIP phones using System Status Application
Restarting SIP phones using SysMonitor
Restarting a J100 phone
Controlling the J100 Screensaver and Background Images
J100 Image File Details
J100 Phone Background Image Controls
J100 Phone Screensaver Image Controls
JEM24 Background image control
JEM24 Phone Screensaver Image Controls
Image File Paths
J100 Phone Wi-Fi Support
Disable user access to the J100 network settings
Enabling Wi-Fi
Enabling hidden Wi-Fi SSID support
J100 Phone language files
J100 admin menu customization
Adding additional languages to J100 phones
Creating additional J100 admin language files
IP Office Phone Language File Customization
Getting the IP Office phone language files
Adding Custom IP Office Language Files
J100 Series Phone Troubleshooting
No "Features" Menus
Monitoring
Enabling Logging
Avaya Vantage™ Phones
Avaya Vantage™ K100 Installation Overview
Vantage K100 V1/V2 Series Phones
Vantage K100 Series Phones
Phone files
File server options
The Administrator Password
Emergency call restrictions
Power options
Vantage installation
Pre-Upgrading the Vantage phone firmware
Downloading the Vantage Phone Software
Loading Vantage files onto the file server
Adding additional MIME file types
Configuring the settings files (V1/V2)
Using the auto-generated files (V1/V2)
Setting the default Vantage dialer (V1/V2 only)
Modifying the auto-generated files (V1/V2)
Using a static K1xxSupgrade.txt file (V1/V2)
Other Vantage settings (V1/V2)
Configuring the settings files (V3)
Modifying the auto-generated files (V3)
Using a static K1xxBSupgrade.txt file (V3)
Initial phone startup (V1/V2 only)
Blurred office workers background (V1/V2 only)
Manually configure a new phone (V1/V2)
Manually configure a new phone (V3)
Logging in the Vantage Connect (V3 only)
Logging in with Vantage Connect (V1/V2 only)
Logging in with Avaya Workplace Client (V1/V2 only)
Bluetooth handset operation
Pairing the bluetooth handset
Associating the Bluetooth handset
Handset lamp
Additional Vantage Phone Processes
Switching to wireless connection
Rebooting a Vantage phone
Changing the file server address
Changing the phone's group setting
Clearing the user data
Factory defaulting a connected phone
Factory defaulting an unconnected phone
Checking the firmware version
Checking the dialer application version
Starting an immediate upgrade
Application Pinning
Vantage Headsets (V1/V2)
Vantage Headsets (V3)
Vantage Phone Error Messages
"The configured phone application was not found"
"Please note Vantage is not functional ..."
BT handset is not paired
Red Screen/Enter PIN Code
Error syncing IP Office Contacts
The Vantage Connect Expansion Module Module App
Vantage Connect Expansion Installation
Connecting to the Expansion Module Application
Using the Expansion Module App on the same phone
Using Network Discovery to Connect an Expansion App
Connecting Using the Expansion Module IP Address
Supported IP Office Button Actions
Other Avaya SIP Phones
1010/1040 Telephones
1100/1200 Series
D100 Series (D160)
H100 Series (H715)
H200 Series (H229/H239/H249)
Third-Party SIP Phones
General Notes
Third-party SIP phone call capacity
Sample Settings Files
The 46xxsettings.txt file
The 46xxsettings.txt file structure
The 46xxspecials.txt File
Additional Help and Documentation
Additional Manuals and User Guides
Getting Help
Finding an Avaya Business Partner
Additional IP Office resources
Training
Home
IP Office SIP Telephone Installation Notes
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Last Updated :
Aug 27, 2026
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