Avaya Co-Browsing Snap-in on a single node Avaya Breeze platform cluster

Last Updated : May 15, 2025 |

If one of the nodes in the Avaya Breeze® platform cluster is active and accepting new requests, the cluster IP will service incoming requests. The scope of the cluster support does not imply support for the following:

  1. Load balancing: An even distribution of incoming requests to various nodes within the Avaya Breeze® platform cluster is not provided. The mechanism for even load distribution is dependent on the Avaya Breeze® platform.

  2. High availability: A backup Avaya Breeze® platform node takes 5 to 7 minutes to start serving requests after the primary Avaya Breeze® platform node cannot serve requests. During this period, the cluster IP might be unable to service new requests.

  3. Session preservation: Ongoing sessions being serviced by a particular node will not be preserved when that Avaya Breeze® platform node is no longer available to serve requests.

Note:

Ensure that the Use Security IP for Multi-Node attribute value is set to True.If the administrator does not want to display the node IP in any REST calls, then you need to set the node IP to False.