Use this procedure to edit any existing service profiles in System Manager to remove EngagementDesigner and AvayaMobileCommunications snap-ins from service profiles.
Procedure
On the System Manager web console, click Elements > Avaya Breeze® > Configuration > Service Profiles.
On the Service Profile Configuration page, select a service profile and click Edit.
In the Services in this Service Profile area, on the All Services tab, click the cross sign (X) on AvayaMobileCommunications and EngagementDesigner services to remove them from the service profile.
AvayaMobileCommunications and EngagementDesigner services are added to service profiles to support Web Voice, Web Video, and Engagement Designer initiated calls.
