This section provides information about the tasks that you must perform before running the automated scripted upgrade of Avaya Breeze® platform nodes and Avaya Oceana® snap-ins.
Note:
If your current deployment is configured in a manner that does not align with the current documented procedures, the automated upgrade process can fail. If the automated upgrade process fails, you must perform a manual upgrade to correct your system.
The high-level tasks of the automated upgrade process are:
Deleting older loaded versions of Oceana services from System Manager to ensure that System Manager is running only one version of each service.
Important:
Do not delete the OceanaConfiguration service.
Editing service profiles in System Manager to remove EngagementDesigner and AvayaMobileCommunications snap-ins from service profiles.
Checking the stability of Avaya Breeze® platform nodes.
Checking the replication status of Avaya Breeze® platform nodes to ensure that none of the nodes is in the audit state.
Checking the state of Oceana services.
Verify that there is sufficient free disk space on each Avaya Breeze® platform node.
Upgrading Avaya Breeze® platform nodes and Avaya Oceana® snap-ins by running the automated script.
Check the status of Avaya Oceana® clusters.
Removing all Engagement Designer tasks.
Deploying the latest versions of Engagement Designer tasks.
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Important:
By using a configuration service, you can configure all the SVAR attributes in a single step. However, if you have set individual SVAR attributes outside the configuration service, you must update all those attributes.
Refreshing the certificates on the cluster containing AuthorizationService.
