Deploying Engagement Designer tasks

Last Updated : Nov 25, 2022 |

Before you begin

  • Download the latest versions of the following files:

    • EngagementDesignerTasks.svar

    • ContextStoreTasks.svar

    • WATasks.svar

    • OceanaTasks.svar

  • In the Windows hosts file, add an entry containing the cluster IP address and FQDN of Avaya Oceana® Cluster 1. The FQDN in the entry must be different from the FQDNs of Avaya Oceana® Cluster 1 nodes.

    Note:

    You can skip this step, if you have already configured the DNS correctly, and the Windows desktop uses the same DNS as Avaya Breeze® platform nodes.

Procedure

  1. In your web browser, enter the following URL to open the Admin Console of Engagement Designer:

    https://<AvayaOceanaCluster1_FQDN>/services/EngagementDesigner/admin.html

  2. On the Bundles tab, click Upload.
  3. On the Choose bundle file to upload dialog box, click Choose File.
  4. Browse to the EngagementDesignerTasks.svar file and click Upload.
  5. Select the bundle and click Deploy.

    After the bundle is deployed successfully, ensure that:

    • The Deployed column for the bundle displays the value Yes.

    • The Deployed Nodes column for the bundle contains all nodes of Avaya Oceana® Cluster 1.

    When you open or refresh the Designer Console of Engagement Designer, the system displays the drawers and tasks associated with the tasks bundle.

  6. Repeat steps 2 to 5 to deploy Context Store, Work Assignment, and Oceana tasks.