Originator Information

Last Updated : Nov 12, 2020 |
Prolog information
The originator information varies depending on whether the originating end is a trunk or not.

Originating End is a Trunk

Includes all incoming calls on analog, dialog, or VoIP trunks.
Field
Description
Trunk
Includes fixed line number, URI group (SIP lines) and channel (for digital and VoIP lines).
Current State and Time in State
Incoming Caller ID
The caller ID name and number.
Incoming DID
The incoming DID digits (when applicable).
Codec
Selected via H.323/SIP messages and may change during the call.
VoIP Trunk (H.323, SCN or SIP)
The system calculates these statistics as defined in RFC 1889.
  • Round Trip Delay
  • Receive Jitter
  • Transmit Jitter
  • Receive Packet Loss
  • Transmit Packet Loss

Originating End is not a Trunk

Field
Description
Current State and Time in State
The state of the call associated with the button.
Currently At
  • Users – The user name and number. For multi-line sets, the button number and button type.
  • Voicemail Call flow – For calls originated by voicemail, System Status shows no call flow name.
  • Data Service – The service name.
  • Park Slot – The park slot number.
  • Conference – The conference number.
  • Multicast – Multicast.
  • Dialed Digits – The digits that were dialed by the user.
  • Codec (if applicable) – Selected via H.323/SIP messages and may change during the call.