Hunt Group Call Overflowing

Last Updated : Apr 30, 2020 |
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The following example details a call received at one hunt group, re-directed to a second hunt group and then redirected to voicemail:
Hunt group call overflowing to a second hunt group and then answered by Voicemail:
  1. The system receives an outside call.
  2. The call rings at extension 209 and extension 210.
  3. The system plays a queue message.
  4. The system redirects the call to an overflow hunt group.
  5. The call rings at extension 211 (a member of the overflow hunt group).
  6. The system redirects the call to the original hunt group's voicemail.
Related links
Hunt Group