When a trace is in progress, any calls on the trunk show (i) next to its Call Ref. If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update.
Buttons
The following buttons can appear on this screen:
Button
Description
Call Details
Displays call details for the selected call, trunk or trunk channel.
Resume
Resumes updating screen in real time. When pressed, the button label and function changes to Pause.
Pause
Stops the screen from updating. The button label and function changes to Resume when the screen is paused.
Print...
Prints all information available in the current screen (including any information currently scrolled off).
Trace
Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See Trace.
Trace All
Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See Trace.
Save As...
Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
Ping
Perform a Ping action from the selected interface (system, line or extension) and display the results. See Ping.
